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Administrator assistance apprenticeship

Basildon
Ixion (part of Shaw Trust)
Posted: 16h ago
Offer description

We are looking for a enthusiastic and detail-oriented individual to provide administrative support to our team. As an Admin Assistance-Apprentice, you will assist with day-to-day tasks, maintain accurate records, and develop your skills in a dynamic and supportive environment.

Training Description

Level 3 Business Administration standard.

This will be a blended delivery, a mixture of Microsoft Teams and face to face. All training will take place on site and within your working hours.

Ixion Holdings will complete functional skills where necessary and will ensure Health & Safety, British Values and Equality & Diversity is embedded throughout the course.

Responsibilities

Full Description:

Provide administrative support to the team, including answering phone calls, responding to emails, and maintaining records
Assist with data entry, filing, and other administrative tasks
Develop and maintain accurate and up-to-date records and databases
Support the team with preparing documents, reports, and presentations
Perform other administrative tasks as required

The job role will include a close working relationship with colleagues and customers. You will need to show strong communication skills (both written and verbal) and adopt a positive approach to developing your skills. You'll also be expected to show initiative, be able to manage tasks and your own time, and be able to problem-solve.

The Apprenticeship Will Provide You With a Great Opportunity To Learn And Will Give You Valuable Experience Across a Number Of Areas

Answer questions from inside and outside of the organisation, via telephone or email.
Produce documents such as reports, letters and invoices.
Manage IT systems such as databases, record information and produce data.
Maintain records and files and store confidential information appropriately.
Organise meetings and take minutes.
Oversee social media platforms and respond to queries.

Requirements

No prior experience required, as this is an entry-level apprenticeship role
Good communication and interpersonal skills
Ability to work in a team environment and independently
Basic computer skills, including Microsoft Office and email
Strong attention to detail and organizational skills

Desired Qualifications

GCSEs in English and Maths (or equivalent)
Level 2 or 3 Diploma in Administration or related field (or willingness to work towards)
Strong desire to learn and develop new skills

Outcome Description

This role leads naturally into other fields such as HR, Accountants Assistant, Personal Assistant.

Description Of Working Week

Monday -Friday

9am – 5pm

Skills Required

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Team working
Creative
Initiative

Qualifications Required

GCSE English 4-9/A-C Desired
GCSE Maths 4-9/A*-C Desired
Other Administration Level2/3 Desired

Things To Consider

Office based 09:00-17:00

30 mins unpaid break

Employer Description

Prompt Healthcare Staffing is a Social care provider with Head office in Basildon.

We provide homecare services in Mid and South Essex.

We provide Supported accommodation for young people.

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