We are now looking to recruit hardworking, articulate individuals to join our Client Servicing Administration teams where you will play a key role in providing our award‑winning service to our customers. For hardworking individuals, there are excellent career development opportunities available.
Working in our Exchange Quay, Manchester office day to day responsibilities include processing customer requests, handling financial transactions, producing letters and emails, working efficiently with our internal systems and maintaining accurate records on our databases and resolving customer queries via phone and email.
Knowledge & Experience
* You will have a minimum of 5 GCSEs grades 9‑4 (A*‑C) or equivalent including Maths and English.
* Excellent numerical ability
* Strong communication skills, both written and verbal.
* Competent IT skills including experience working with Excel.
* Ability to work to deadlines and under pressure, at times unsupervised.
* Experience of financial services, or a keen interest in it, is desirable.
What we offer
* Starting salary of £25,400 (can be higher dependent on financial services experience).
* 25 days holiday, increasing with service + buy/sell scheme + bank holidays.
* 6% Pension with matched contributions.
* Discretionary bonus scheme.
* Share schemes (including free shares and BAYE).
* Health Cash Plan and discounted private healthcare.
* Free onsite gym.
* Enhanced family leave (subject to qualifying criteria).
* Travel and bike loan schemes.
* Employee Assistance Programme.
At AJ Bell, our people are the heart of our culture. We believe in building strong connections by working together. That's why we offer a hybrid working model, where you'll spend 3‑4 days per week in the office. For new team members, the first 3 months will be spent full‑time in the office to help you immerse yourself in our business and build valuable relationships with your colleagues.
Inclusion & Diversity
We’re committed to creating an inclusive environment where everyone feels respected and able to be themselves at work. We welcome applications from all backgrounds and make hiring decisions based on skills, experience and potential.
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