Job Description
We are recruiting for a Building Services / M&E experienced Contract Manager to oversee a facilities management contract across several sites in the Greater Manchester area. The Contract Manager shall be responsible for ensuring that the service delivery is fully in accordance with the Customer's requirements. The Contract Manager shall be technically qualified, experienced in managing large multi-disciplined maintenance services, and proficient in communication and organizational skills.
Position details: Permanent position paying 51-52k, Mon-Fri days. Sick-pay program, 5.7% pension, plus other benefits.
Responsibilities:
1. Ensure contractors and service partners perform to required standards of service and customer care in line with value, culture, and expectations.
2. Ensure strict application of governance and value-for-money processes for all completed works.
3. Ensure the Engineering teams (Electrical & HVAC) comply with all statutory, client, and company policies and procedures relevant to the contract, including all QSHE processes.
4. Build client relationships and act as a point of escalation for service performance issues or customer complaints.
5. Make operational decisions based on good engineering practice and service requirements to ensure continuity of service.
6. Liaise with site-based maintenance staff, sub-contractors, and operational departments to ensure good communication.
7. Maintain full P&L accountability for a portfolio of sites.
8. Attend necessary training to maintain safe working practices and environment.
9. Ensure best practice processes are followed for all planned, reactive, and minor works activities.
10. Develop performance measurements and monthly reports via CAFM system.
11. Manage the engineering team daily, including operational and maintenance duties.
12. Participate in contract renewal processes by identifying issues and replacing poor-performing subcontractors.
13. Review quotations for extra works before submission to the client.
Requirements:
* 3+ years of experience in Contract Management.
* Qualified former Electrical or Mechanical Engineer.
* Exceptional ability to understand and anticipate customer needs, delivering solutions that exceed expectations.
* Strong leadership and team management skills to motivate cross-functional teams.
* Strong analytical and problem-solving skills.
* Familiarity with industry trends, market conditions, and the competitive landscape.
* Proficiency in Microsoft Office and related tools.
* IOSH Managing Safely certification (or similar).
If interested, please click the APPLY button now. PRS is a leading recruitment consultancy within the Building Services, FM, and Support Sectors. If you do not hear from us within 5 days, your application was unsuccessful. PRS is an equal opportunities employer.
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