Are you an organised, customer-focused individual with a passion for delivering excellent service? The successful candidate will play a key role in ensuring a smooth order process for our customers and therefore attention to detail is essential. About the Role: As our new Internal Sales Administrator, youll play a vital role in supporting our sales team and ensuring our customers receive exceptional service from enquiry through to delivery. Youll manage incoming orders, prepare quotes, liaise with customers, and maintain accurate records in our Packaging 3000 system. Full training will be given on our Packaging 3000 system on how to process orders and interact with our internal departments. Key Responsibilities: Order processing Daily production Excel spreadsheet Liaising with customers, sales reps and internal departments to ensure timely delivery Inputting and updating customer complaints Arranging courier collections General office duties Handle incoming calls and emails with professionalism and efficiency What We're Looking For: Experience of Microsoft office including Excel, Outlook and Word is essential Ability to communicate effectively with a high level or literacy and numeracy skills Excellent interpersonal & organisational skills Ability to manage workload, prioritise tasks and meet deadlines The ability to work on own initiative as well as be part of a team What We Offer: Competitive salary MondayFriday working hours Company pension Friendly and supportive team environment On-the-job training and development opportunities Free onsite parking Career progression potential within a growing business Ready to Apply? If you're enthusiastic about providing top-tier service and working in a fast-paced, customer-focused environment, wed love to hear from you. Send your CV and a brief cover letter via the apply button below.