An exciting opportunity has arisen to lead the Strategy & Continuous Improvement Team.
The key responsibilities of this role include the following;
Strategic Planning and Organisational Performance
* Lead the development and delivery of the Constabulary’s strategic and business planning framework, ensuring alignment with the Police and Crime Plan and national policing priorities.
* Provide strategic insight and analysis to the Chief Officer Team to support evidence-based decision-making.
* Ensure that performance, governance, and risk information is integrated to drive strategic improvement and accountability.
* Lead corporate horizon scanning and environmental analysis to inform strategic direction and resource prioritisation
HMICFRS Inspections and External Reviews
* Act as the strategic lead for HMICFRS inspections, ensuring robust planning, coordination, and delivery of inspection activity across the organisation.
* Oversee the management of inspection recommendations, action tracking, and reporting to ensure compliance and demonstrable improvement.
* Maintain strong relationships with external inspectorates, auditors, and oversight bodies, representing the Constabulary at regional and national levels.
Audit, Governance and Risk
* Lead the development and implementation of the corporate audit, risk, and governance frameworks, ensuring transparency, accountability, and compliance.
* Coordinate internal and external audit activity, working closely with internal audit providers and the Joint Audit Committee.
* Ensure effective risk identification, management, and mitigation processes are embedded throughout the organisation.
* Provide high-quality assurance reporting to Chief Officers, the Police and Crime Commissioner, and governance boards
Continuous Improvement and Organisational Learning
* Establish and lead a corporate continuous improvement programme, supporting departments to identify efficiencies, innovate, and enhance service delivery.
* Promote a culture of evidence-based practice, learning from a range of sources including internal reviews, debriefs, external scrutiny, academia, industry, research and policing bodies e.g. College of Policing, NPCC.
* Implement structured problem-solving and improvement methodologies (e.g., Lean, Six Sigma, or equivalent).
* Champion collaboration across local and regional partners to share learning and best practice
Survey, Research and Insight
* Lead on force-wide survey and feedback programmes, including staff and public perception surveys, to capture insight and inform strategic decision-making.
* Analyse and interpret survey and performance data to identify trends, improvement areas, and organisational strengths.
* Ensure results are communicated effectively and drive tangible actions for improvement
Leadership and People Management
* Lead and develop a multidisciplinary team across strategy, audit, risk, and performance functions.
* Foster a collaborative, high-performance culture that values integrity, innovation, and professional excellence.
* Manage resources effectively, ensuring value for money and delivery of high-quality outputs.
* Promote diversity, wellbeing, and continuous professional development within the team
Entry Requirements
Education and Professional Qualifications
* Degree-level qualification in a relevant field (e.g., Business Administration, Public Policy, Risk Management, or related discipline).
* Postgraduate or professional qualification in governance, audit, or continuous improvement (e.g., Chartered Internal Auditor, PRINCE2, Lean Six Sigma) desirable.
* Membership of relevant professional body (e.g., Institute of Internal Auditors, CIPFA, or Institute of Risk Management) advantageous.
Knowledge and Experience
* Substantial experience in strategic planning, governance, risk management, audit, or performance improvement within a complex organisation.
* Strong understanding of public sector inspection regimes (especially HMICFRS) and compliance frameworks
* Proven track record of leading continuous improvement or organisational development programmes.
* Deep understanding of governance, assurance, and risk management principles.
* Experience of producing high-quality strategic reports and assurance products for senior boards and external bodies.
* Experience of engaging with senior leaders, partners, and regulators in complex stakeholder environments.
Skills and Abilities
* Strategic thinker with the ability to link insight, risk, and performance to organisational outcomes.
* Excellent leadership, communication, and influencing skills, with the ability to engage across all levels.
* Strong analytical and problem-solving abilities with a focus on evidence-based improvement.
* Skilled in developing and maintaining governance and performance frameworks.
* Demonstrated ability to deliver through others and manage multidisciplinary teams effectively.
Values and Behaviours
* Embodies the Code of Ethics for Policing, demonstrating integrity, transparency, and accountability.
* Champions continuous improvement and innovation.
* Promotes inclusion, fairness, and respect in all aspects of leadership.
* Builds trust through open communication, professionalism, and commitment to public service.
Should you have any questions or would like to know more about the role please contact Dhanmita Boodhna at Dhanmita.Boodhna@herts.police.uk.
#J-18808-Ljbffr