About the company:
We're on the lookout for a confident and driven Pensions Service Delivery Manager to join a growing Pensions Administration business in Scotland. This is a brilliant opportunity for you to build strong client relationships, inspire and mentor teams and deliver operational services across complex schemes. Our client operates a flexible hybrid working arrangement, office attendance required once every 2 - 3 weeks.
About the role:
In this pivotal role, the successful candidate will be responsible for leading the delivery of pension administration services across portfolio of complex and varied pension schemes (DB, DC & CARE & Hybrid). Key responsibilities include:
Lead and mentor Pension Administration Managers to strengthen team performance.
Oversee the delivery of pension administration services to clients.
Improve commercial performance through client engagement, billing, and process efficiency.
Support the Operations Manager with wider leadership responsibilities and get involved in strategic activities.
Drive recruitment, training, and retention strategies, resource planning.Key skills and experience:
Solid pensions administration background / experience
Strong technical knowledge across DB, DC, CARE and Hybrid schemes
Proven track record of team leadership responsibilities
Excellent communication and interpersonal skills
Strong analytical and problem-solving skillsIf you feel you meet the key skills and experience criteria, apply today! Alternatively feel free to reach out for a confidential call