Job Description
Head of Experience Design
đź“Ť Broadlands Business Campus, Horsham | Hybrid | Permanent
Ready to redefine what digital experiences can be?
At Benchmark, one of the UK’s leading financial planning businesses and part of Schroders Plc, we’re searching for an exceptional Head of Experience Design to lead the vision, strategy, and delivery of seamless, user-centric journeys across all our digital platforms—desktop, tablet, and mobile.
About the Role
You’ll shape the future of our digital products, collaborating closely with Product, Technology, and Marketing teams to drive innovative user experiences at scale. From developing a comprehensive UX strategy to leading research initiatives and ensuring design excellence from concept to launch, your influence will be felt at every level of the business. You’ll be the champion of our customers—integrating their needs into every decision—and will work with agile teams (using SAFe principles) on projects that impact thousands of financial advisers and their clients nationwide.
What You’ll Do
1. Develop and execute a cohesive UX vision that aligns with our business strategy and drives measurable impact.
2. Lead and mentor a growing team of researchers and designers, fostering...