Overview
Lead a high-performing sales office team, drive customer satisfaction, and support growth in a fast-paced, collaborative environment. Be the central link between sales, operations, and customer experience.
Role: Sales Office Manager
Location: Aylesford
Salary: £35,000 - £40,000 per annum
Hours: Mon - Thurs 8:30 am to 5 pm, Fri 8:30 am to 2:30 pm – 1 hr for lunch
Job Type: Full-time, Permanent
Benefits:
* Competitive salary
* 25 days holiday + bank holidays
* Pension scheme
* On-site parking
* Career development opportunities
* Supportive team culture
Why join our client
Our client is a respected manufacturer in the building materials sector, known for delivering quality and service. This role offers the chance to lead a busy internal sales office, support external sales, and collaborate across departments to ensure a seamless customer journey.
About the role
You’ll oversee the daily running of the sales office, manage and motivate the internal team, and act as a key contact for major accounts. You’ll ensure accurate quoting, efficient order processing, and continuous improvement in systems and service delivery.
* Lead and support the internal sales team
* Act as main contact for key customer accounts
* Oversee enquiries, orders, and issue resolution
* Coordinate sales priorities with Head of Sales
* Collaborate with Procurement, Logistics, and Marketing
* Monitor CRM updates, KPIs, and performance reports
* Identify and implement process improvements
* Uphold customer service standards and company policies
Candidate requirements
* Minimum 1 year in a Sales Office Manager or Supervisor role
* Experience in building materials (manufacturer side preferred)
* Strong customer focus and problem-solving skills
* Proven team management and development experience
* Excellent written and verbal communication
* Highly organised and detail-oriented
* Proficient in CRM, Microsoft Office, and ERP systems (AX desirable)
About Morgan Jones
Morgan Jones is committed to creating a diverse and inclusive environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Morgan Jones Limited acts as an employment agency. By applying, you agree to the Terms & Conditions, as well as our Privacy, Cookie, and Data Retention Policy, which can be found on our website.
Due to the high volume of applicants, if you have not heard back from us within 72 hours, please assume that you have been unsuccessful on this occasion.
To view other great opportunities, visit our website or follow Morgan Jones on Facebook, Instagram, Twitter, or LinkedIn.
#J-18808-Ljbffr