Overview
Quarterly commission scheme • Hybrid working model • Flexi Friday • Fantastic career progression
About Our Client
The hiring company is a small-sized organisation within an exciting and niche industry. They are committed to providing high-quality customer service and fostering a focused and supportive work environment.
Job Description
* Make outbound calls to clients and stakeholders to provide updates or resolve queries.
* Maintain accurate records of interactions in the company's CRM system.
* Collaborate with internal teams to address customer needs effectively.
* Provide clear and professional communication at all times.
* Proactively identify opportunities to improve customer satisfaction.
* Support the sales team with administrative tasks related to client accounts.
* Ensure compliance with company policies and industry regulations.
* Assist with reporting and data analysis as required by the department.
The Successful Applicant
A successful Customer Service - Outbound Calls professional should have:
* Previous experience in a customer service, sales or outbound calling role.
* Confident communicator on the phone
* Strong organisational and multitasking skills.
* Excellent verbal and written communication abilities.
* Proficiency with CRM systems and Microsoft Office applications.
* A proactive approach to problem-solving and customer engagement.
What's on Offer
A successful Customer Service - Outbound Calls professional will receive:
* A competitive salary of £26,000 per annum.
* Quarterly commission.
* Permanent role with long-term career prospects.
* Opportunities for skill development and training.
* Hybrid working 3 days in the office 2 days from home.
* A supportive and focused work environment in Oxfordshire.
* Comprehensive benefits package.
If you are interested in joining a small-sized organisation as a Customer Service professional, apply today to take the next step in your career.
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