Customer Service Advisor (Temporary Role) Winchester To start ASAP and will be on going over the summer Pay Rate- £12.80- £13.50 per hour Are you a people person who loves solving problems and making a difference? We're looking for a Customer Service Advisor who can bring professionalism, empathy, and a can-do attitude to the busy Customer Service Team. You'll be the friendly face and reassuring voice that helps residents, visitors, and businesses get the support they need. What You'll Do * Be the first point of contact for customers via phone, email, online, and face-to-face in our reception. * Handle a variety of enquiries, from simple questions to more complex issues - and make sure every customer leaves with a clear answer. * Keep records accurate and up to date using the customer information systems. * Work closely with colleagues across the business to deliver joined-up solutions. * Support new team members and share your knowledge. Why You'll Love It Here * Impact: Your work will directly help people in the community. * Variety: No two days are the same - you'll be solving problems, answering questions, and learning along the way. * Team spirit: You'll join a supportive, friendly team that values collaboration. What We're Looking For * Confident IT skills, including CRM and contact centre systems. * Excellent communication, tact, and diplomacy. * Ability to work independently ...