Branch Operations Manager
Location: EnfieldJob Type: PermanentHours of Work: Monday to Friday, 7am - 4pm Salary: £40,000 – £45,000 per annum
People Solutions are currently recruiting for a Branch Operations Manager to join our well-established client based in Enfield on a full-time permanent basis.
This is a fantastic opportunity offering a highly competitive annual salary and excellent prospects for growth and career progression within a fast-moving and service-focused organisation.
Benefits
* Company pension
* Free on-site parking
* Progressive company culture with a strong team ethos
* Opportunity to work within a well-respected, national business
* Modern, clean, and well-equipped working environment
Day-to-Day Duties
1. Reporting to the Area Operations Manager, the Branch Operations Manager will:
2. Oversee all branch operations ensuring customer service, delivery, technical support, and installations are delivered to high standards
3. Achieve KPIs including 95%+ on-time delivery rate, 40%+ NPS monthly, and 100% compliance on audits
4. Monitor and improve productivity across the team to ensure full daily route execution
5. Coordinate stock control and PO management, ensuring accuracy in...