ABOUT CITY HARVEST
Est. 2014, City Harvest London food charity rescues nutritious surplus food from farms, manufacturers, wholesalers, and retailers, and delivers it, for free, to over 130,000 people a week via organisations feeding those facing food poverty. Our HQ depot is in Acton, with satellite sites in New Covent Garden Market, and New Spitalfields Market. City Harvest rescues food, people, and the planet by diverting food waste and providing life-changing support to communities across London.
Distributing free food for more than 1.3 million meals a month, our fleet of vans deliver to food banks, homeless shelters, hostels, soup kitchens, mental health charities, projects supporting the elderly and socially isolated, social pantries, community kitchens, refugee hostels, schools and nurseries, family centres and domestic abuse refuges.
Join our passionate mission to reduce waste and feed London, with opportunities to grow while making a real difference.
ABOUT THE ROLE
Reporting to the Regional Transport & Distribution Centre Manager, the Transport Administrator, plays a pivotal role in the Supply Chain Operations team. Your responsibilities will extend beyond route planning and providing best practice guidance to our Driving Community. You will also be a crucial link between the Food & Community teams, supporting the Supply Chain Transport Coordinator. This is a diverse and pressured role where time management and extensive experience in managing drivers is as crucial as maintaining a customer-facing collaborative approach to deliveries.
Working alongside the Supply Chain Transport Coordinator, you will play a crucial role in addressing gaps in the daily operations, leveraging your in-depth knowledge of City Harvest's routing matrix. You will further develop your existing skillset by analysing data with the support of the Supply Chain Business Analyst. This will involve modelling traffic patterns and developing strategies for optimised delivery that prioritises safety, efficiency, and environmental sustainability. This role demands exceptional commitment and dedication to the City Harvest mission, given the additional and responsibilities involved.
KEY RESPONSIBILITIES
* Route planning - create and deploy routings for the fleet on a daily basis, creating and sharing data sets to facilitate the daily operation of the vehicle fleet, drawing on your deep knowledge of vehicle placement and optimising capability whilst insuring risk.
* Collaboration and Communication - work collaboratively with other departments, contractors and stakeholders to ensure effective project delivery; trouble shoot, identify inflight challenges, evaluate process success with KPI's and build productive relationships with internal and externa stakeholders.
* Order Fulfilment - ensure orders are processed and shipped accurately and on time in accordance with Load Guides.
* Warehouse operations - work collaboratively with the warehouse team, to ensure optimal fulfilment through load guide optimisation; ensuring compliance to max weight capacity, whilst upholding regulatory compliance.
* Stakeholder Engagement - work with various stakeholders, including various departments across the organisation, Charity Partners, Donors, Developers, Community Groups, and the Public, to gather input and implement plans.
* Fleet Management – book and coordinate the effective, on-time and in full (OTIF) transport of all produce.
* Reporting - create and maintain accurate reports on your areas of accountability and responsibility.
* Driving - drive vehicles, completing tasks therein associated, such as unloading/loading/accurately fulfilling load guide criteria etc.
ABOUT YOU
You're a team player with a proactive mindset, ready to take on all and any responsibilities that come your way. You'll manage, motivate, and deploy resources effectively, leading by example, and inspiring others through challenging periods. As an excellent communicator, you maintain a calm and composed demeanour throughout your workday, consistently demonstrating a friendly and professional approach to everyone you interact with.
With compassion and ability to connect with a variety of individuals, you'll engage with drivers, community partners, donors, and members of the SLT, fostering an inclusiveness and harmonious environment. As a seasoned transport professional with a proven track record in driving and logistics, you'll leverage your expertise to enhance practices and contribute to City Harvest's growth ambitions within the Supply Chain team.
DESIRED SKILLS & EXPERIENCE
* Valid full B UK licence
* Strong time-management and organisational skills.
* Excellent interpersonal and communication skills and the ability to build healthy work relationships.
* Ability to cope with high work volumes and perform well under pressure.
* Exposure to resistance of culture and change.
* Problem-solving skills and positive, proactive "can-do" attitude. Problem-solving skills and positive, proactive "can-do" attitude.
* Technological proficiency in Microsoft Office Package, TMS (Transport Management Systems), ERP/CRM.
* Strong analytical, problem-solving and quality assurance skills.
* Communication skills, need to be able to clearly communicate findings.
* Understanding of road transport regulations (Operating Licence) & familiarity with UK transport laws.
QUALITIES REQUIRED FOR SUCCESS AT CITY HARVEST
· Charitable
· Compassionate
· Community-focused
· Aspiring
· Trustworthy
· Collaborative team player
JOB DETAILS
· Job Type: Full-time, Temp to Perm
· Hours of Work: 40 hours per week (with a 30-minute unpaid lunch break)
· Days of work: Tuesday to Saturday
· Salary: £33,000 pa
· Place of Work: Acton
· Application deadline: 10 October 2025, please send your application to ; interviews will be conducted from 19 October onwards.
City Harvest London is an equal opportunities employer and is committed to creating an inclusive and diverse workplace. We believe in treating all employees, volunteers, candidates, and stakeholders with fairness and respect. We value the unique perspectives and experiences that individuals from different backgrounds bring to our organisation, and we strive to foster an environment that promotes equal opportunities for all.
We adhere to the Equality Act 2010 and our policy is to be fair and consistent in all aspects of our organisation. Our recruitment and selection processes are designed to select candidates based on their abilities and merits to perform the tasks required. All applications received will be dealt with confidentially and subject to our company's recruitment and selection processes. Employment is subject to satisfactory pre-employment checks and eligibility to live and work in the UK.
At City Harvest London, we embrace equality as part of our ways of working because we believe it is the right thing to do for our people, our community, and our success. We do not discriminate in employment based on race, religion, sexual orientation, national origin, political affiliation, disability, age, marital status, medical history, parental status, or genetic information.
Job Types: Full-time, Temp to perm
Contract length: 6 months
Pay: Up to £33,000.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Canteen
* Casual dress
* Company pension
* Cycle to work scheme
* Discounted or free food
* Flexitime
* Free parking
* Life insurance
* On-site parking
* Paid volunteer time
* Private dental insurance
* Private medical insurance
* Referral programme
Ability to commute/relocate:
* Acton W3: reliably commute or plan to relocate before starting work (preferred)
Experience:
* Logistics: 2 years (required)
Language:
* English (required)
Licence/Certification:
* Driving Licence (required)
Work authorisation:
* United Kingdom (required)
Location:
* Acton W3 (preferred)
Willingness to travel:
* 25% (preferred)
Work Location: In person