As our Head of Consulting, you will help us to redefine what’s possible in pharma.
This role is ideal for a life sciences leader who can’t stand copy-and-paste consulting and wants to leverage their deep expertise to bring genuinely novel approaches into the world. You’ll be inheriting a talented team committed to delivering deep impact with our clients.
There is only one Head of Consulting - and as such we can only settle for the brightest and sharpest of minds. Are you a strategic thinker with a deep curiosity in tomorrow’s biggest healthcare challenges? Are you a problem-solver that doesn’t quite fit into the ‘conventional’ box? If so, we’d love you to apply.
Your mission, should you choose to accept it, will be to supercharge our growth, using your creativity and commercial nous to broaden and deepen our current areas of practice.
our practice areas focus on:
Human AI & Digital Transformation
We believe AI should augment human intelligence, not replace it. We focus on human transformation, ensuring teams, leaders, and cultures are equipped to thrive as AI becomes woven into everyday work.
Marketer of the Future
Our work here is underpinned by our Customer Leadership philosophy. This is about challenging teams to think boldly, experiment fearlessly and craft stories and strategies that will provoke and inspire customers to take meaningful action. We help teams build the right mindset and behaviours and then embed this thinking into the day to day of brand messaging, planning and customer engagement.
Medical as a Strategic Force
We work with Medical Affairs teams to define their scope as future leaders, build the capabilities required for effective partnership across the organisation, and translate complex science into clear, compelling stories that enable the right engagement.
Patient 360 is our approach to creating patient engagement strategies that stay connected across the entire product lifecycle. We believe patient insights have the greatest impact when there is continuity in what we hear, consistency in how we interpret it, and clarity in how we use it to shape decisions and drive change.
Why we exist.
There are thousands, maybe even millions, of consulting companies in the world. Only a few are trying to bring something genuinely novel to the world. We believe our company, Impatient Health, is one of them.
Our work is exclusively in the pharmaceutical, biotech and medtech industries, which tend to think of themselves as mature and conservative in their approach to risk. We’re here to help them become more ambitious, open-minded and creative - because patients demand it. We help them dream, and then turn those dreams into reality.
We are also growing fast. Despite being young (just under 5 years old), we have grown some incredible assets - (i) knowing everyone in the industry, (ii) having an ‘independent’ positioning, and (iii) having a CEO who is known as a disruptor & thought-leader. Because of this, we receive many organic approaches from potential clients who are looking for help on a wide variety of projects. We need someone who can convert this enviable traction into long standing, growing, engagements.
this could be for you if...
You’ve earned your stripes within Pharma, having spent at least a decade immersing yourself in the industry. You’re clear on what’s broken, what needs to change and how.
You’ve spent at least 7 years in consulting, getting your teeth into a wide range of engagements and touching a different parts of the pharma value chain
You have demonstrable experience growing a team and a consulting practice
You know and are a trusted advisor to some of the best minds in the industry
You’re an experienced, pace-setting leader who invests deeply in your team’s growth and brings out the best in those around you.
in addition to the above, some of the qualities you possess are…
You’re impact driven: you want to leave this world better than you found it and our mission gives you chills
Your standards are sky-high: you understand what genuine innovation looks and feels like and you have a strong track record managing teams who deliver it
Ambiguity excites you: you love turning clarity into chaos and know how to guide teams to solve knotty problems with a clear process
You’re an engaging facilitator: able to whip up a workshop in a flash and coach others to do the same
You’re a charismatic communicator: you’re capable of identifying and articulating messages clearly and could inspire a blank wall
Your commercial acumen is second to none: you’re able to contribute to the overall company strategy and growth
You’re resilient and relentless: you turn strategy into action and stay accountable to your vision
You’re independent: you’re most comfortable with a decentralized high trust environment and never wait to be ‘told what to do’
You have bags of EQ: you’re able to adapt your management style to get the best out of your team.
your responsibilities.
Develop and execute a crystal clear strategic vision for our practice, building on our successful offerings and developing new ones which anticipate our client’s needs
Expand our imprint by growing relationships with existing clients and securing new opportunities
Own strategic accounts and spot new commercial opportunities aligned with our revenue strategy
Ensure all of our projects are delivered to the highest possible standards and that we keep raising the bar
Collaborate closely with our Head of Sales and CEO on Sales and Marketing - driving new business through thought leadership, developing project design methodologies and signing off on project pricing and proposals
Manage, mentor and expand our diverse, global team of consultants, fostering a high-performance environment that is deeply collaborative and supportive
Embody and champion our values in everything we do - internally and externally
Play an integral role within our leadership team, supporting and challenging your peers in equal measure.
life at Impatient.
Work/Life Balance: We’re all aiming to strike the right work life balance. You'll get together regularly with the UK-based members of our team - while still having the flexibility to work remotely. Ultimately: we care more about outcomes than output. We want you to get the job done in the way that works for you. Craving some sun during winter? You'll be free to work from wherever you're most productive.
Learning Opportunities: Your personal development is our collective future success. In addition to dedicated regular time to progressing your career goals, we also offer 'study leave' for if you’re working towards something big - our senior leadership team are here to offer support and guidance for your development.
Culture: Remote-first doesn't need to mean distant - we’re a friendly bunch at Impatient and overcompensate for our lack of office with some amazing offsites and moments of connection. We'll make sure you get the face time to form connections with the wider team.
Mind, Body & Soul: Stipend of £750 a year for wellness. This annual credit can also be used towards professional development, self-care, or an experience that takes you somewhere new. We also provide extra funds for simply going to visit other members of the team!
Employee Wellbeing: We care deeply about our employee's well-being and that’s why we offer mental health support through a partner mental health service which lets you speak to a therapist anytime you need, alongside private healthcare for UK-based employees.
What to expect from our hiring process.
We’ll always aim to review your application as soon as possible - but as a small team, sometimes it takes longer that we’d like to get in touch with next steps.
Here’s what to expect from our interview process:
A 50 minute skills interview
2-3 informal meetings with the wonderful team you'd be working with to help you build context around Impatient and the role.
A take home task, to be presented at a final session with our founders
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