We’re looking for an experienced Commercial Operations Manager to lead the planning, coordination, and delivery of a diverse portfolio of Enterprise events, with a strong focus on residential and day camps. You’ll ensure an exceptional experience for every participant by managing staffing, logistics, and compliance to keep operations smooth and safe. The role also supports wider commercial and school events, providing high-quality operational oversight. This is a key position in maintaining outstanding standards across all camps and events throughout the year.
Please submit your application online by 3rd January 2026
Should you wish to complete an offline application form, or should you have any questions, please do not hesitate to contact a member of the HR team via HR@repton.org.uk
Main Responsibilities:
Preparation & Planning
* Lead operational planning for all Repton Sports Camps, ensuring schedules, equipment, accommodation, welfare systems and facilities are fully prepared.
* Facilitate external hirers of Repton facilities to deliver residential and day camp activities.
* Work closely with coaching leads to match operational logistics with the technical requirements of each sport (e.g., swimming, cricket, football, tennis and hockey).
Operational Delivery & Daily Leadership
* Oversee the full day-to-day running of camps and commercial activities, ensuring punctual, smooth and safe delivery of all programmed activities.
* Act as the on-site operational lead, resolving issues quickly and maintaining consistent delivery standards.
* Maintain a supportive and visible presence across training venues, residential spaces and communal areas.
Staffing & Team Coordination
* Onboard, train and manage operational, pastoral and seasonal staff to uphold Repton’s expectations for professionalism, safety and participant experience.
* Lead staff briefings, daily coordination and deployment across activities, dining, residential and guest-service areas.
Safeguarding, Welfare & Compliance
* Uphold Repton School’s safeguarding policies and act as a welfare lead, ensuring all participants are safe, supported and appropriately supervised.
* Ensure full compliance with health & safety procedures, emergency protocols, risk assessments and regulatory standards.
Participant, Parent & Visitor Experience
* Create a welcoming, inclusive and aspirational environment where participants feel confident, supported and engaged.
* Manage communication with parents before, during and after camps, providing updates, reassurance and professional handling of enquiries.
* Support the delivery of arrivals, departures, briefings, evening activities and showcase events.
Logistics & Operational Systems
* Oversee logistics across transportation, equipment management, facility utilisation, signage and inventory.
* Coordinate with catering, cleaning, medical, estates and security teams to ensure a high-quality environment throughout camp.
Quality Assurance & Continuous Improvement
* Monitor programme quality during delivery, ensuring facilities, coaching areas and participant touchpoints meet Repton’s high standards.
* Gather feedback and contribute to the ongoing improvement of Repton Sports Camps and wider commercial offerings.
Package Description:
Reporting to: Commercial Manager
Contract Type: Permanent, Full Time.
Hours of work: 40 hours per week, however, due to the nature of the role you will need to be flexible in your hours of work to suit operational needs. This will include some evening and weekend work.
Salary: Up to £35,000 per annum depending on experience.
Benefits: Employer Pension Scheme, Sports Centre Membership