Advice Caseworker – Debt Specialist
Location: Bradford / Hybrid
Salary: Up to £28,957.50 per annum
Vacancy Type: Fixed Term Contract until March 2027 (With the possibility of an extension), Full Time
Closing Date: 8th December 2025
St Vincent de Paul Society has been a beacon of hope since 1844, part of a vibrant international Christian movement working in 153 countries. They are dedicated to tackling poverty in all its forms by offering practical, person-to-person support to those in need. Their mission is rooted in dignity, compassion, and respect - serving anyone, regardless of faith, race, gender, or background.
Are you passionate about making a difference in people’s lives through expert debt advice and support?
Do you want to work for a values-driven organisation that puts compassion and dignity at the heart of its services?
The Role
They are seeking a dedicated Advice Caseworker (Debt Specialist) to join their team in Bradford. This is a fantastic opportunity to contribute to a vital community service, helping individuals and families navigate financial challenges and access the support they need.
As an Advice Caseworker, you will:
* Deliver specialist debt advice and income maximisation support.
* Provide triage assessments and advice at first contact, streamlining access to appropriate services.
* Work across outreach venues and via phone, offering guidance on benefits, housing, budgeting, and debt resolution.
* Liaise with creditors, produce financial statements, and advocate for clients.
* Maintain accurate case records using Advice Pro and contribute to service improvement under the BMDC Advice Contract.
Skills and Qualifications
Essential:
* Experience delivering debt advice and managing a caseload.
* Strong communication and negotiation skills.
* Ability to work independently and manage time effectively.
* Willingness to work towards becoming a Debt Relief Order Intermediary if not already qualified.
* Commitment to continuous professional development.
* The successful candidate will be required to undergo an enhanced DBS check before commencing employment.
Desirable:
* CertMap qualification or willingness to obtain it.
* Experience in benefit and housing advice.
* Knowledge of MaPS, FCA, and AQS regulatory frameworks.
* Ability to produce statistical reports and conduct case audits.
A full UK driving licence and access to your own transport is required.
Why Join Them?
You’ll be part of a supportive, mission-driven team committed to making a difference in communities across the UK. They offer flexible working, opportunities for professional development, and a chance to contribute to meaningful projects.
To Apply
If you feel you are a suitable candidate and would like to work for this reputable organisation, please click apply to be redirected to their website to complete your application.