R13 Recruitment are proud to be partnering with a well-established, fast-growing professional services organisation in their search for a Client Services Advisor to join their Norwich-based team. This is a commercially focused B2B retention role, combining inbound and outbound communication and managing contract renewals by negotiating retention outcomes and protecting recurring revenue - all within a supportive, target-driven environment. If you are resilient, detail-focused and confident negotiating with business customers, this role offers strong earning potential and long-term progression. Monday to Friday, 9:00am – 5:00pm working hours from central Norwich offices. Salary is offered at a £26,750 basic with a realistic OTE of £40,000 (uncapped) The Company This established organisation has experienced significant growth in recent years and operates within a professional B2B services environment. With a strong client base and recurring contract model, customer retention is central to continued success. You will join a collaborative and performance-driven team where quality conversations and long-term client relationships are valued over aggressive sales tactics. Benefits * Monthly bonus payments * Quarterly call quality bonus * Pension scheme * Health plan * 25 days holiday + bank holidays + birthday off * Holiday purchase scheme * Gym discounts The Day to Day * Man...