Contact information
If you have any queries, please contact - tracey.loftus@nhs.net
About the role
Applicants are invited to join our Medical Physics Team at Mid Yorkshire Hospitals. Based at Pinderfields Hospital in our reception office you will be working as a member of the admin team to support clinical staff by providing a comprehensive, high quality administrative service.
You will undertake a variety of duties including answering busy telephone line, logging equipment faults, liaising with clinical engineers regarding equipment status, monitoring availability of library equipment for wards and departments and responding to consumable stock requests.
The role also includes a substantial amount of data in putting relating to tasks that clinical engineers have undertaken.
A flexible approach to work and to supporting colleagues across the team is essential.
You will be required to do a 10 minute data in putting assessment on the day
Main duties
As an administrator you will be required to work in the Medical Physics Department to help provide a comprehensive administrative support to the Medical Physics teams. Duties will include answering the telephone, taking messages, recording jobs on the department’s database system and general office duties in accordance with Trust policies and procedures.
The post requires a self-motivated and professional individual with the ability to work on own initiative and communicate effectively with all levels of staff. The successful applicant will have a working knowledge of Microsoft Windows based programs including Microsoft Office and enjoy working as part of a team.
Key requirements
* Act as a focal point for the Medical Physics team. Provide a friendly and professional service, deal with enquiries from a multitude of sources following Trust policies and standard operating procedures. This may require the use of tact/empathic or reassurance skills. In addition, persuasive skills are often required where agreement or co-operation is required in trying to avoid complaints.
* Answering the telephone and accurately recording calls appropriately including entry on to the call logging database.
* Ensuring all requests for work are accompanied by the correct documentation.
* Entry of completed service reports onto the database, scanning and attaching service reports.
* Assist Medical Physics teams with administrative tasks, e.g. utilising IT systems or ensuring paper forms are completed and sent to relevant departments in a timely manner in line with service specific standard operating procedures.
* Prioritise and ensure requests are acted upon in an appropriate and timely manner, within standard operating procedures and meeting KPIs.
* Accurate recording of all paper/computerised records, updating and amending information timely and within standard operating procedures.
* Undertake routine or ad hoc data validation as directed.
* To be responsible for ensuring copies of correspondence are stored in accordance with standard operating procedures.
* The post holder will give relevant assistance and training as and when required to support all colleagues.
* To carry out general administration duties and provide clerical assistance, as required.
Be part of MY team
We are an acute trust caring for over one million people in Wakefield and Kirklees. Our 10,000 staff work in patients’ homes, the community, and our three hospitals in Pontefract, Dewsbury, and Pinderfields (Wakefield). We prioritise our people and values so we can deliver the best possible care to patients. Our team is friendly, passionate, and innovative, always seeking better ways to work.
We support work-life balance and foster a diverse, inclusive environment where everyone belongs. Our staff networks offer safe spaces to share ideas and concerns so we can increase awareness and appreciation of equality, diversity, and inclusion. We welcome applicants from all backgrounds and especially encourage members of the LGBTQ+ community, ethnic minority groups, and people with disabilities or neurodivergence to apply, as they are currently underrepresented in the Trust.
If you value caring, high standards, improvement, and respect, join the MY team to make a difference every day.
Application guidance:
We understand that more applicants are using AI technology to help with their applications. While these tools can be useful, they cannot fully capture your skills, knowledge, and experience. It’s important that you personalise your application. Relying solely on AI is not recommended, as it may reduce your chances of success. Our screening process is thorough, so if you have used AI, please make sure to disclose this on your application form.
Our benefits
* Access to the NHS pension plan
* Generous holiday allowance of 27 days plus bank holidays, increasing with 5 and 10 years of service
* Exceptional employee health and wellbeing services
* Extensive benefits and support, including:
* Onsite nurseries and childcare salary sacrifice scheme
* Cycle to work scheme
* Home electronics scheme
* Car lease salary sacrifice scheme
* Working carers support and advice, carers network and carers passport
* Flexible working options and family and carer-friendly policies
* Established staff networks, including LGBTQ+ and Race Equality
* Career progression, training and support
Skilled worker sponsorship
You can find out more about skilled worker and health and care visas on our careers site .