Client Services Manager
Work Schedule: Monday–Friday
Required Experience
* Experience working within fast‑paced manufacturing.
* POS experience.
* Managing multiple customer contracts simultaneously.
* Involved in all aspects of the project management cycle from start to finish.
* Strong management skills.
Responsibilities
This role will involve delivering outstanding customer service through excellent communication and attention to detail, to demanding clients, in a fast paced environment. Managing new client briefs, interpret, process, and prepare them, to be presented into the business through various departments. You will usually be handling multiple briefs at various stages of the estimating, development, manufacturing, and dispatch phases, whilst at the same time keeping your clients fully informed of the progress of their projects.
Qualifications
* Good interpersonal skills.
* Excellent time management/multi‑tasking skills, able to prioritise effectively.
* Excellent reporting skills.
* Excellent IT skills (MS Office).
* Comfortable building and maintaining effective client and internal relationships.
* Exemplary levels of attention to detail.
* Strong written and verbal communication skills.
* Target driven with an ability to work independently and efficiently.
* Methodical, precise and able to maintain accurate record systems and report accordingly.
* Good numeracy skills.
* Full UK driving licence for occasional customer visits.
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