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Customer Service Advisor (East Boldon), Newcastle-upon-Tyne, Tyne and Wear
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Client:
EE
Location:
Newcastle-upon-Tyne, Tyne and Wear, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Views:
4
Posted:
08.05.2025
Expiry Date:
22.06.2025
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Job Description:
Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months of being here, plus uncapped commission
Why this job matters
Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferable skills to succeed in a Customer Service Technical role with EE.
Join our Broadband Technical Team in North Tyneside or Gosforth. You’ll be talking over the phone to customers with broadband tech-related queries. You could be helping someone with a simple router question or handling more complex issues, supporting them throughout.
No specific experience is required. If you’re naturally helpful, calm, and good at building relationships, we can train you on the rest.
This role offers flexibility, including scheduling your own breaks, banking time, and occasional home working, to support your personal needs.
What’s in it for you?
* Starting salary of £25,087.00, rising to £25,684.00 after 8 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks for those caring for family or friends.
* Family Leave: 18 weeks full pay and 8 weeks half pay for maternity, paternity, and adoption leave.
* Discounts on EE & BT products, saving hundreds of pounds annually.
* Support to develop your career within EE.
* Season Ticket Travel Loan to help with commuting costs.
* Volunteering days to give back to your community.
* Optional Private Healthcare and Dental cover.
We offer a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?
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