Business Analyst
Location: London / Hybrid
Contract: 12-month FTC
We're looking for an experienced PLM Business Analyst to join a major digital transformation programme focused on re-engineering product development processes within a fashion retail environment. This is a fantastic opportunity to influence a high-profile initiative from the early stages and help deliver a modern, efficient operation.
About the Role:
As PLM Business Analyst, you'll play a key role in implementing a new Product Lifecycle Management (PLM) system. You'll work closely with business and technical teams to capture requirements, design processes, and coordinate activities across multiple workstreams. Responsibilities include:
Running workshops to gather detailed requirements from Buying, Merchandising, Design, Technical, QA, and Supply Chain teams.
Documenting business processes and requirements for configuration and training.
Supporting data readiness activities (attributes, product hierarchies, vendor data).
Coordinating with the PLM vendor and internal teams to ensure smooth delivery.
Supporting testing cycles (UAT), defect management, and training preparation.
Maintaining governance documentation (project plans, RAID logs, decision logs).
What We're Looking For:
5+ years' experience as a Business Analyst.
Strong knowledge of PLM systems and processes relevant to fashion retail.
Experience in multi-channel fashion retail environments.
Skilled in process documentation, workshop facilitation, and stakeholder engagement.
Proven ability to support system/integration testing, UAT, and training delivery.
Excellent organisational and communication skills