As a Customer Support Advisor with us, you'll be an integral part of a dedicated team that focuses on delivering outstanding customer service. Your primary responsibilities will include handling tasks in a timely manner, strong accurate communication when handling customer's details all while providing outstanding customer service and exceeding our customers’ expectations.
Our benefits include: Extra Holiday buy scheme, exclusive company discounts on hire equipment, car leasing, and retail, a top healthcare and wellbeing platform including /7 GP access and personalised career progression to help you exceed!
What do you need to succeed as a Customer Support Advisor?
1. You will need to be a customer- focused problem solver.
2. You will have the ability to plan, organise and prioritise customer queries.
3. You have strong clear communication and deliver results.
4. Ability to effectively collaborate with colleagues and our customers.
5. You will have high standards of customer service and achieving targets.
Similar Working Pattern
Monday to Friday - Hybrid working
1 in 4 Saturday 8am-pm
Who Are HSS?
Over the last few years, we have invested heavily in new systems and tech to revolutionise the future. We were the first ever hire company to let our customers order online, and each year we’re adding in new tools and functionality that sets us apart.
We’re so proud of how far we have come, and we’re not done yet!
At HSS, we celebrate diversity and inclusivity. We understand that statistically, people of colour and women are less likely to apply unless they reach all the requirements stated in the job description. Therefore, we would like to encourage you to apply regardless of if you feel your experience is not an exact match.
We’re also incredibly proud to be a Disability Confident Committed Employer and believe that everyone should have the opportunity to contribute and thrive within our workforce – please do let us know if you require any reasonable adjustments during the recruitment process that will allow you to perform to the best of your ability.