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M365 training & adoption specialist - hybrid role

Wells
Tunbridge-Wells-Borough-Council
Adoption specialist
Posted: 1 June
Offer description

Microsoft 365 IT Trainer

Join us as a Microsoft 365 IT Trainer, empowering staff, driving innovation, and shaping the future of work across Tunbridge Wells, Swale, Sevenoaks, Tonbridge & Malling, and Maidstone Borough Councils.


What You’ll Do

* Design and deliver tailored training programs across the M365 suite, with a focus on core applications.
* Promote best practices and innovative ways of working using M365 tools.
* Build and support communities of practice to share learning and foster collaboration.
* Work closely with digital, transformation, and ICT teams to guide staff toward smarter, more efficient workflows.


What We’re Looking For

* Proven experience in developing and delivering M365 training.
* Strong track record of driving technology adoption and measuring impact.
* Deep knowledge of Microsoft 365 capabilities and features.
* Excellent communication skills – able to engage both technical and non-technical audiences.
* Relationship‑building skills and a collaborative mindset.
* Problem‑solving abilities and adaptability in fast‑paced environments.


Why Join Us?

At Tunbridge Wells Borough Council, we value our people and invest in their growth. You’ll be part of a forward‑thinking, supportive team that’s committed to innovation and continuous improvement.


What We Offer

* Financial: An attractive basic salary within a clear pay structure.
* Holiday Entitlement: 26 days annual leave (increasing to 29 days after 5 years continuous Local Government service) plus three additional days in December and bank holidays.
* Pensions: Membership of the Local Government (CARE – Career Average (Revalued Earnings) Pension Scheme – Employer contribution of 19.7%).
* Free staff parking.
* Hybrid: The Council operates a hybrid working model with minimum 2 days working in the office.
* Access to HAPI, an all‑in‑one benefits hub, giving you easy access to a wide range of employee perks, wellbeing support, discounts, and everyday savings.
* Personal Development: Invaluable training opportunities for continuing professional development.
* Employee Assistance Programme: The Council has partnered with Health Assured to provide staff with access to EAP (Employee Assistance Programme) to assist in balancing everyday life with the requirement of work and home.

We welcome applications from all sections of the community.


Safeguarding

The Council is committed to safeguarding and promoting the welfare of children and vulnerable adults, and expects all employees and volunteers to share this commitment.


Contract Details

Full Time - Permanent


Working Hours

37


Location

Town Hall, Royal Tunbridge Wells


Job Category

Education/Training/Instruction


Employer

Tunbridge Wells Borough Council

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