A global IT consultancy based in Warrington seeks an Incident and Problem Management Analyst for a hybrid role. You will oversee incident records, ensure compliance with SLAs, and lead meetings on recurring issues. Candidates must have ITIL certification and excellent communication skills. This position requires strong technical knowledge across ITSM tools and the ability to work in a busy service desk environment. The contract is for 6 months, with a rate of £250 - £300 per day, requiring security clearance.
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