Job Description
Sales Support Engineer
Ellesmere
To £42,000 Plus an excellent benefits package
Join a team where your engineering skills directly support cutting-edge automation and agricultural technology.
We’re looking for a Sales Support Engineer to play a hands-on role supporting a full range of advanced machinery and management systems. If you thrive on solving complex technical problems, enjoy working directly with customers and field partners, and want to see the real-world impact of your work — this could be the opportunity you’ve been looking for.
What You’ll Do
1. Provide high-level engineering support for automated and conventional systems and precision technologies.
2. Troubleshoot and resolve issues via helpdesk (including participation in a rotating 24/7 support schedule).
3. Lead the commissioning of advanced systems both in the UK and internationally.
4. Work with R&D to test new solutions and provide feedback from the field.
5. Analyse system issues, identify patterns, and contribute to product enhancements.
6. Maintain accurate technical documentation and helpdesk records.
7. Deliver hands-on training for distributors, dealers, and...