Reconditioning Assistant
Bristol
£27,144 per year
40 hours a week (Monday – Friday)
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Accelerate your career with a company that leads the way!
Overview
Manheim Auction Services is proud to be part of Cox Enterprises — a family-run company with a remarkable 120-year legacy of innovation and forward thinking. As the world’s largest automotive services organization, we’re a global force with more than 24,000 team members supporting over 40,000 customers worldwide.
At Manheim, we believe our differences drive us forward. We champion a culture where everyone — our people, clients, and communities — can thrive together, united by respect, inclusion, and a shared passion for progress. Diversity isn’t just a value; it’s a vital part of our success.
Manheim Auction Services offers a seamless blend of physical and digital auctions, connecting buyers and vendors with an extensive range of vehicles. Whether in person or online, we’re redefining the vehicle auction experience — one transaction at a time.
Why Join Us & What’s In It For You?
As a Cox Automotive team member, you’ll have access to a wide range of benefits, including exclusive discounts, cashback offers and our brilliant peer to peer recognition scheme. And there’s even more to enjoy:
* Option to buy additional holiday days
* Your birthday off every year - paid
* One annual Well-Being Day for you to relax and recharge
* One paid Charity Day to give back and support a cause that matters to you
* Opportunities for career progression across the Cox Automotive network
* Competitive pension scheme
About The Role
The reconditioning assistant is responsible for the of the end-to-end lifecycle for customer vehicles, throughout the vehicle reconditioning / repairs process, making sure the work is carried out in a timely and efficient manner and to the highest of standards, maximising utilisation and resource and expertise across the site.
To actively promote and support reconditioning / repairs within the MAS site, liaising with customers to explain the enhancements of reconditing and potential uplift in vehicle valuations.
To have proven experience in vehicle reconditioning / repairs and the management of client relationships.
What You’ll Be Doing
* Ensure all branded stock at every operation is being processed as per the customer’s agreed SLA.
* Strong understanding of repair methods and the ability to select the most appropriate for the vehicle.
* To be the first point of contact for the relevant sub-contractor.
* Ensuring the quality of vehicles are within standard at all times, with the support of the functional manager.
* Ensure all work carried out is in accordance with contract standards and manufacturer guidelines.
* Ensure compliance with Cox Automotive environmental policies and Cox safe ways of working.
* Monitor and quality check the workmanship on vehicles to the highest standards.
* Act as the conduit between the business and customer, attending client meetings as and when required.
* Champion Our Guiding principles. We do the right things always, we lead by example, we bring out the best in everyone.
What We’re Looking For:
* You will have a strong focus on achievement and delivery with a creative and pragmatic approach to problem solving.
* Excellent knowledge of Health and Safety practices and procedures
* Effective communication skills, oral, written, presentation, influencing and negotiations.
* Good organisational skills including the ability to prioritise work to meet deadlines and to work on several projects at the same time.
* Reliable and accountable, with an agile approach to work, that ensures deliverables are met within defined timescales.
* The ability to build robust relationships with customers, working as a partnership deliver on targets.
* Strong reporting skills, ensuring that the business continues to report on delivery targets in line with the contract terms.
We’re Committed to Inclusion
We are proud to be an inclusive and equal opportunity employer. We celebrate diversity in all its forms. We are a place where you can be you.
Ready To Join Our Team & Make A Difference?
Apply now and drive your career forward with one of the automotive industry’s most trusted names.
STRICTLY NO AGENCIES PLEASE
We kindly ask that agencies do not contact us regarding this vacancy. We work with a carefully selected and trusted group of recruitment partners. We do not accept unsolicited CVs sent to the recruitment team or directly to a hiring manager. We will not be responsible for any fees related to unsolicited submissions.