Service Technician III
Reports to: Duty Engineer
Location: Warrington (Asda)
Contract Type: Permanent (Shifts)
Introduction to role
Vanderlande is the global market leader in baggage handling systems for airports, sorting systems for parcel and postal services and Warehouse Solutions. Working within our customer site at Asda, the Service Technician will be performing maintenance duties and reactive calls to our Material handling System to ensure productivity and output, equipment asset availability, health & safety compliance, quality, and team working is optimised in accordance with agreed timescales.
Role Responsibilities
* Proficient in all aspects of the operation and maintenance procedures.
* Repair and maintain all equipment through planned preventative maintenance with a "right first time" approach and seek permanent solutions through continuous improvement.
* Ensure rapid response to breakdown situations and effective corrective maintenance regimes.
* Interface to customer in a professional and courteous manner via face‑to‑face, telephone, email or radio communications.
* Ensure contract SLAs are consistently achieved and improved.
* Perform planned preventive, corrective and reactive maintenance activities in a timely manner as required.
* Provide cover for other service technicians/shifts when necessary.
* Ensure thorough knowledge transfer through sharing of knowledge and information.
* Carry out routine maintenance duties including operational checks, functionality checks, cleaning, adjustment, lubrication and monitoring.
* Investigate root causes of issues and find permanent solutions.
* Ensure all company legislative health & safety regulations and policies are maintained.
* Work in a safe and considerate manner and leave all work areas clean and tidy at all times.
Qualification and Skills
* Good level of electrical & mechanical multi‑skilling.
* Working knowledge of PLC control systems (desirable).
* Experience of automated materials handling systems a distinct advantage.
* Good communication skills.
* Proven problem‑solving abilities.
* Methodical and accurate.
* ASRS experience beneficial.
What we offer
* Performance related pay.
* Opportunity to develop and progress within Vanderlande.
* 288 hours holiday.
* Aviva medical cover & pension.
* YuLife – wellbeing membership with fast access to GP appointments and daily quests to earn Yucoins redeemable for shopping vouchers.
* Achievers – a social recognition platform that offers a free reward each month and discounts on everyday shopping and activities.
* A challenging work environment with many opportunities for career progression.
Diversity & Inclusion
Vanderlande is an equal opportunity/affirmative action employer. Qualified applicants will be considered without regard to race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. If you feel there is a barrier that could prevent you from applying, we are happy to discuss or explore any reasonable adjustments.
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