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The IT Infrastructure Engineer will be part of an internal technology team responsible for maintaining, developing, and securing technologies used by the customer base at Adler and Allan. The position is based in the southeast of the UK, near Rochford. This role offers a unique opportunity due to the diverse nature of the business.
More about the role:
1. Respond to first-line support or end-user software or hardware queries via email, phone, or face-to-face.
2. Collaborate with the UK IT Manager and support team to address recurring technical issues and identify training or documentation needs.
3. Support, administer, and deliver IT solutions across the Adler and Allan group following ITIL standards.
4. Update the ticketing system, ensuring accurate logging of calls, notes, progress, and actions.
5. Enhance knowledge of various supported software and hardware technologies.
6. Liaise with the business and third-party solution providers.
7. Support bespoke applications specific to manufacturing.
8. Assist with implementing, configuring, and testing feasible solutions.
9. Plan and work flexibly to meet deadlines.
10. Research, present, and lead initiatives within the team.
About you:
Are you ready to advance your career in IT?
Do you have experience with Server, Cloud, or Network technologies?
We are seeking an experienced IT Infrastructure Engineer to join our innovative team and ensure seamless operation of our IT infrastructure.
About us:
At Adler and Allan Group, we're committed to environmental protection while helping businesses thrive. We're a diverse, dynamic team providing top-tier environmental, energy, and water infrastructure services across the UK. Our mission is to safeguard the environment, minimize operational disruptions, and support sustainability goals for our clients.
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