Overview
Customer Service Coordinator at The NSS Group, part of NSS Maintenance. £24,500.00 per annum.
NSS Maintenance has seen huge growth over the last 12 months, both in revenue and resource. To support the business in the next stage of our expansion plans we are looking for forward thinking, hardworking individuals to join our helpdesk, managing some of our key clients' accounts.
Responsibilities
* Accepting and processing work orders
* Building strong working relationships with a small number of nationwide clients and managing their workloads/enquiries
* Scheduling of reactive jobs
* Providing support to operatives
* Producing RAMS
Qualifications
* A proven track record working in a similar role, ideally within the construction and/or building industry
* Strong PC skills and ability to pick up new systems
* Excellent attention to detail
* Excellent communication and interpersonal skills
* The ability to prioritise tasks and workload
Benefits
* Free onsite parking
* Free refreshments with a friendly and sociable office environment
* An opportunity to progress and develop within the company
* 25 days annual holiday + bank holidays
* Monthly Reward and Recognition Scheme where our top performers are rewarded with vouchers for many retailers
* Trade Point Card which will enable you to get 10% off at any B&Q
* Day off for your birthday after length of service
* Eye care vouchers
* Referral bonus scheme
* Medicash health cash plan with discount on dental, health screening, gym discount, store discounts, specialist consultations and much more
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