VoCoVo specialises in innovative communication solutions tailored for businesses, particularly within the retail sector. Our flagship products are designed to create a connected store experience, facilitating seamless communication among retail staff to enhance efficiency and elevate customer service. We empower teams to collaborate effortlessly and achieve their retail goals. You've probably already seen us in action- we're trusted by Tesco, Asda, Dunelm and Iceland, just to name a few.
With over 250,000 users across more than 10,000 locations in 21+ countries, and recognition as one of the top 100 best small-to-medium size businesses to work for, join us on our journey
Role Overview
As our People Operations Manager, you'll help make sure our people foundations are strong, scalable and human as we grow in the UK and internationally.
You'll take clear ownership of people operations, systems and data, ensuring they're robust, compliant and ready to scale, using insight and thoughtful improvements to support every stage of the employee journey.
This is a hands-on role where collaboration matters, combining operational delivery with future-focused thinking to help our people and our business thrive. You'll work closely with the Chief People Officer and wider People team, supporting continuity and momentum.
Please note, this role is open to candidates based in the UK with the legal right to work here. It's a hybrid position, so you'll need to be commutable to our Cheltenham (Gloucestershire) and Shipton-under-Wychwood (Oxfordshire) offices, spending around 1–2 days a week working from them.
What we're looking for
* A strong track record managing people operations in a scaling organisation (around 200–500 employees)
* Strong hands-on knowledge of HRIS, payroll and people data (HiBob experience is a plus)
* Comfortable using data to inform decisions and improve employee experience
* Highly organised with a great eye for detail and process improvement
* Solid understanding of UK employment law and best practice
* Commercially aware, with experience managing budgets and suppliers
* A clear, approachable communicator who enjoys being visible and collaborative
* Someone who balances accuracy with pace and understands the bigger picture
* Values-led, proactive and solutions focused
* Nice to have: exposure to DACH or US employment law, Employer of Record models, internal communications
What you'll do
* Own and continuously improve people operations across the full employee lifecycle
* Help deliver a consistent, high-quality employee experience that reflects VoCoVo's values
* Own our HRIS, ensuring data accuracy, integrity and usability
* Build and maintain people dashboards that support performance and informed decision-making
* Use insight to identify trends and opportunities, sharing them openly with the People team and leaders
* Design scalable people processes that support growth and simplicity
* Lead people operations projects focused on automation and continuous improvement
* Manage the HR operations budget and supplier renewals
* Support compliance across the UK, DACH and US, keeping us audit-ready
* Partner with managers and teams to support change and key people moments
* Support the People team with continuity and operational leadership when needed
Salary
Salary range: £60,000 - £75,000 per year.
Benefits
* 25 Days Holiday + Bank Holidays (increases with years of service)
* Option to buy or sell 5 days holiday each year
* Sick Pay - 8 weeks full pay, 4 weeks half pay
* Life Assurance - (4 times basic pay)
* Private Medical Insurance
* Employee Assistance Programmes (EAP)
* Cycle2Work Scheme
* Electric car green salary sacrifice scheme
* Enhanced Maternity & Paternity package
* Child Care Scheme
* Training & development opportunities
* Company organised events
* Pension (Royal London Group) 5% employer contribution matched
* Apple MacBook, Wireless Magic Mouse and Keyboard, monitor and headphones
Diversity and Inclusion
At VoCoVo, we are dedicated to fostering a diverse and inclusive workplace where everyone feels valued, respected, and empowered to thrive. We welcome applications from individuals of all backgrounds and experiences. Our commitment is to create an environment that champions equity, innovation, and collaboration, ensuring all team members can flourish. Join us in shaping the future together.
We are also committed to ensuring an inclusive recruitment process, so please let us know if you need any reasonable adjustments at any stage.
Company Values
Embracing VoCoVo's 'VOICE' Values is important to us, shaping our collaborative and innovative culture.
VALUED
Our Colleagues, Customers, and Stakeholders are valued; treated with respect, empathy, and operate with honesty and integrity
ONE TEAM
Collaboration of all for VoCoVo's happiness and success
INNOVATION
Our products are constantly evolving to tackle the pain points of retailers across the globe
CUSTOMER FOCUSED
Our customers love VoCoVo at every level, every interaction with us is frictionless, and we are integral to their operations
EMPOWERED
Our people are empowered to do the right thing and make decisions without loads of red tape
If you feel this could be the right fit, apply now