Job Role - Investigation Officer
Location - Peterborough
Job Type - Contract
Salary - £300.00 daily rate
About the Role
Our clint is looking for skilled and motivated Investigation Officers (HEO Complex Caseworkers) to join their Asylum Operations team. This is a challenging and rewarding role where you will manage complex, high-risk cases involving asylum seekers accommodated by the Home Office.
Reporting to SEO Multi-Agency Regional Risk Leads, you will play a vital role in identifying, assessing and managing risks to public safety. Acting as a key link between asylum claimants and statutory agencies, you will ensure that risks are effectively escalated, managed and mitigated through strong partnership working.
This role is not about direct enforcement. Instead, you will provide critical oversight, coordination and assurance working collaboratively with partners such as police, local authorities, and safeguarding bodies to reduce harm and support effective case resolution.
Why Join Us?
This is an opportunity to contribute to work that directly impacts public safety and supports vulnerable individuals. You will operate in a fast-paced, high-profile environment where your decisions and judgement will make a tangible difference.
Key Responsibilities
Manage a caseload of complex, high-risk asylum cases, ensuring risks are actively monitored and addressed
Gather, analyse, and assess intelligence from multiple sources to evaluate threat, harm, and risk
Act as a central point of coordination between asylum claimants and statutory partners with legal enforcement powers
Escalate risks appropriately and ensure robust multi-agency responses are in place
Work collaboratively with police, local authorities, safeguarding teams, and other partners within a public protection framework
Support efforts to reduce reoffending and non-compliance, contributing to safer communities
Promote compliance with asylum processes and support progression of cases toward resolution
Identify and mitigate risks of harm to the public, staff, and individuals within the asylum estate
Maintain accurate, detailed case records and produce high-quality reports and risk assessments
Contribute to continuous improvement by identifying trends, risks, and opportunities for better ways of working
About You
You are a confident decision-maker with strong analytical skills and the ability to work effectively in complex and sensitive environments. You are comfortable working with ambiguity, managing competing priorities and engaging with a wide range of stakeholders.
You bring a collaborative mindset and are skilled at building effective working relationships across organisational boundaries to deliver shared outcomes.
Essential Experience
Experience managing complex or high-risk cases, ideally within a public protection, safeguarding, or offender management environment
Proven ability to assess risk and make sound, evidence-based decisions under pressure
Experience of working with multiple agencies or stakeholders to deliver coordinated outcomes
Strong analytical and information-handling skills, with the ability to interpret and act on complex data
Experience of working in a fast-paced operational environment with competing priorities
Desirable Experience
Knowledge of asylum, immigration, or public protection frameworks
Experience working with vulnerable individuals or within safeguarding settings
Familiarity with risk management tools and multi-agency working practices (e.g., MAPPA or similar frameworks)
Key Skills
Excellent communication and interpersonal skills, with the ability to influence and challenge where necessary
Strong organisational skills and attention to detail
Resilience and professionalism when dealing with sensitive and potentially distressing situations
Ability to work independently while contributing to a wider team