Our hotel
The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline, and since opening in 1902, it has run three minutes fast to ensure our guests never miss their train.
Your key responsibilities
Rocco Forte Hotels is a collection of iconic hotels that respects the individuality of each location and its team members, encouraging them to be their authentic selves while providing a local, genuine experience to our guests.
As a valued part of the Forte family, you will:
* Plan and organise events from initial enquiry to execution, ranging from private celebrations to corporate gatherings
* Manage all incoming business for meetings and events, ensuring a seamless and exceptional guest experience
* Maximise enquiries and bookings by converting them into revenue opportunities
* Coordinate with relevant teams to ensure flawless event execution
* Collaborate across departments to enhance service delivery for our discerning guests
* Maintain accurate records of bookings, contacts, and guest preferences for smooth operations
Who are we looking for
We seek enthusiastic and dedicated individuals passionate about celebrating the uniqueness of our hotels and guests.
Ideal candidates will:
* Have experience and attention to detail in event planning to create exceptional experiences
* Be interested in staying updated on industry trends and emerging themes
* Be highly organised and detail-oriented, capable of managing multiple projects
* Possess excellent communication skills and problem-solving abilities
* Be commercially aware with a keen eye for enhancing guest experiences
* Remain calm under pressure, adapting and maintaining high standards in a fast-paced environment
Why work with us
Joining Rocco Forte Hotels means engaging in a career where passion and dedication are recognised and rewarded. It’s an ideal environment for growth and excellence in hospitality.
Our benefits include:
* Discounted rates at our collection of iconic hotels
* Discounted food & beverage experiences
* Discounted spa treatments and products
* Extensive learning and development opportunities
* Meals on duty and uniform laundry
* Social activities and events
* Recognition and reward programs
* Annual awards
* Employee Assistance Programme
* Cycle to Work scheme
Ready to take the next step in your career? Apply now to become a valued part of Rocco Forte Hotels, where excellence and a welcoming family culture come together, driven by our team’s passion and commitment to delight guests and support each other.
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