Overview
Job Closing & Invoicing Specialist (part-time opportunity) at Technogym. This role is a permanent, part-time position based at our UK Headquarters in Bracknell, Berkshire. The part-time hours are flexible and applications can be considered for 20-25 hours per week.
Your Role
A wonderful permanent, part-time opportunity has arisen for an Aftersales Invoicing Specialist to join Carla, Sam and the team in our UK Headquarters in Bracknell, Berkshire. One of Technogym’s goals is "Satisfying 100% of our customers and end-users". In this role you will contribute to this goal through the effective administration and communication around Aftersales chargeable works. A day in the life of this role will include you assessing work orders against contract coverage, raising quotes and invoices, releasing work orders and managing all invoice/financial queries from customers. Exceptional attention to detail, organisation, customer care and system administration will bring you success.
Your Impact
* Provide customer first line support for all works in technical, contracts and remarketing
* Accurate and timely generation of quotations and invoices for chargeable works applying any contractual discounts; within established SLA
* Following up on quotes to ensure the customers' needs are met
* Maintaining data accuracy within the working systems at all times; updating customer contact details where required
* Accurately recording the customer Purchase Order details in the business systems
* Updating remarketing requests and updating all progress
* Managing all invoice/financial queries from customers regarding their service and digital contracts, payments and costs
* Communicating with customers to ensure they are well educated on their contract coverage
* Assist with all other after sales administrative tasks in line with demands
About You
* Knowledge of ERP systems – SAP is a plus
* Management of service orders and invoicing
* Management of service contract terms and conditions
* Problem solving and organizational skills
* Excellent attention to detail
* Confident working with financial data
* Excellent customer care - verbal and written
* A passion for Wellness
Our Offering
* Competitive salary
* Annual bonus scheme
* High-end and up-to-date tools to do the job well
* On-site premium showroom (also the staff gym!)
* 25 days annual leave (increasing further with long service) plus UK Bank Holidays
* Free parking
* Free premium Italian coffee
* Pension and Life Assurance scheme
* Private Medical Insurance
* Corporate Wellness Programme and wellness benefits
* Retailer discounts portal and partner benefits
* Employee Assistance Programme
* Product employee purchase scheme
* Comprehensive induction programme
* Promoting from within is our first priority
* Amazing people!
Company & Equality
Technogym is an Equal Opportunities Employer. Technogym is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, sexual orientation, race, religion or belief.
Additional information
Signposting: Referrals increase your chances of interviewing at Technogym. You can get notified about new Closing Specialist jobs in Bracknell, England, United Kingdom.
Job Details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Finance and Sales
* Industries: Wellness and Fitness Services
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