Aimbridge Hospitality EMEA is a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts worldwide. We collaborate with renowned brands such as Hilton, Accor, Marriott, and IHG, as well as independent hotels of various sizes.
What is in it for you?
Joining the Aimbridge team grants you access to a range of benefits, including:
* Hotel discounts across our portfolio – staff rates and up to 50% off on food, beverage, and spa services
* Wagestream – the ability to stream up to 40% of your earned pay and set up automatic savings for financial wellbeing
* 24/7 access to our employee assistance programme
A day in the life of…
As Breakfast Assistant, you will be the first point of contact for most guests. Your role involves welcoming guests from around the world with a friendly smile and providing exceptional service. You will collaborate with your team to ensure smooth and efficient shifts, delivering the best guest experience possible.
Job Responsibilities:
* Greet guests and take their orders professionally and courteously
* Ensure timely preparation and serving of food and beverages
* Upsell menu items to enhance guest experience
* Accurately handle payments via cash, card, or other methods
* Maintain cleanliness of the dining area, including tables, chairs, and floors
* Set up and clear tables for breakfast, lunch, and dinner services
* Serve guests in conference and event areas
* Assist with room service orders as needed
* Provide outstanding customer service consistently
* Adhere to health and safety regulations at all times
* Participate in training sessions and team meetings
* Perform other duties as assigned by the Food and Beverage Manager
Based at the Residence Inn Manchester Hotel, you will be part of a passionate team that values quality over clock-watching.
What do we need from you?
To succeed in this role, you should be passionate about delivering exceptional guest experiences and embody our brand standards.
At Aimbridge, personality is key. We look for individuals with vibrant personalities and a genuine flair for hospitality.
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