About the Role
We are on the lookout for SIA-licensed Spectator Safety Staff to join our energetic and professional event teams. This is your chance to be at the heart of some of the most exciting, high-profile, and diverse events across the region — from major sporting fixtures and live concerts to outdoor festivals and exclusive corporate gatherings.
First Response Group is not just a workplace. It is a vibrant community where passion fuels our excellence, integrity guides our conduct, empowerment shapes our successes, and a sense of community binds us together.
We do not just offer a job, we offer a pathway. Successful applicants may have access to further employment opportunities, advanced training, and the chance to work at a variety of prestigious venues and events across our growing portfolio.
* Valid SIA Licence – Essential for all applicants.
* Minimum NVQ Level 2 in Spectator Safety – Or equivalent qualification.
Job Opportunity
As a valued member of our professional event safety team, your role will include:
* Ensuring a safe and secure environment by confidently managing crowds and upholding all event and venue regulations.
* Responding promptly and effectively to any incidents or emergencies, maintaining a calm, professional demeanour at all times.
* Providing exceptional customer service, offering guidance and support to attendees while maintaining a visible and reassuring presence.
* Collaborating closely with your team and event staff to ensure smooth, coordinated operations and a seamless experience for all guests.
Essential Skills
* Valid SIA Licence – Essential for all applicants.
* Minimum NVQ Level 2 in Spectator Safety – Or equivalent qualification.
* Smart and Presentable Appearance – You’ll be representing both our team and our clients.
* Excellent Communication Skills – Able to interact clearly and confidently with the public and colleagues.
* Strong Customer Service Ethic – Friendly, approachable, and helpful at all times.
* Team Player – Works well with others to achieve shared goals.
* Reliable and Committed – Dependable, punctual, and dedicated to delivering high standards.
* Willingness to Learn and Develop – Open to training and continuous improvement.
* Confident in Reporting – Able to accurately complete incident and accident reports when required.
DE&I
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.