Service Advisor needed in the Aylesbury area of Buckinghamshire
Salary is £26k basic plus bonus.
Hours are Mon – Fri 8am – 6pm; Alternate Saturdays 9am – 12pm.
We are working with a main dealer in the Aylesbury area who are actively looking for a Service Advisor to join their friendly team.
Service Advisor Duties include:
1. Ensuring customers are aware of service and repair work required to their vehicles in a professional manner.
2. Advising on estimated costs of repairs and work to be undertaken.
3. Selling additional products as appropriate to customers’ needs.
4. Advising on timescales and collection arrangements.
5. Producing job cards on in-house computer system.
6. Updating customer and vehicle records.
7. Documenting all warranty work in accordance with manufacturer policy.
8. Preparation and completion of invoices.
For this Service Advisor position, you will have:
1. Previous experience working as a Service Advisor within a motor garage.
2. Full driving licence.
As a Service Advisor, you will ensure the highest standard of courtesy and professionalism when interacting with customers and members of the public.
My client is looking for someone with strong customer service skills, excellent customer rapport, and the ability to deliver great CSI results, along with confidence in up-selling opportunities.
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