White Goods Engineer – Field Based – Essex CM/RM/SS/IG postcode area
About the role
Join Pacifica as a White Goods Engineer where you will perform fault diagnosis and repairs of domestic white goods—including washing machines, tumble dryers, dishwashers, refrigerators, and electric ovens—directly in customers' homes.
Responsibilities:
- Diagnose and repair at least four core domestic appliance types in customers' homes.
- Deliver excellent customer service during on‑site visits.
- Use intuitive software to manage your day, order parts and access job information.
- Maintain Pacifica's high standards in professionalism, reliability and safety.
Qualifications:
- Minimum 2 years' experience in the white goods repair sector in a field‑based capacity.
- Up to‑date working knowledge in fault diagnosis and repair of at least four of the following major appliances: washing machines, dishwashers, fridge/freezers, tumble dryers, electric ovens.
- Full UK manual driving licence (max 6 points).
Compensation & benefits:
- Competitive basic salary: £27,000 – £36,000 per annum (based on experience & skill set).
- Uncapped performance bonus – OTE up to £50,000+.
- £1,500 sign‑on bonus.
- Modern company van with fuel card and optional private use.
- Tools, uniform, PPE, and tablet provided.
- Ongoing training including manufacturer‑led and City & Guilds Assured courses.
- Up to 33 days' holiday including bank holidays.
- Company pension and Death in Service benefit (3× salary).
- Free Multi‑Appliance Protection (MAP) for your own home appliances.
- Daily parts delivery to a secure by‑box near your home.
- Monday to Friday working hours (approx. 9 am‑5 pm) with pre‑planned routes.
- Market‑leading job management software.
