SALES MANAGER / ITALY TOURS LEAD
UK BASED — FULLY REMOTE
UP TO £38,000 DOE + BONUS SCHEME
Sales Manager job in the UK, fully remote, within the luxury travel industry, offering up to £38,000 DOE plus a bonus scheme. This is a leadership role managing a sales and booking team specialising in bespoke, multi-day Italy itineraries for high-value clients, covering client relationships, guide and supplier management, and tailor-made itinerary creation.
▌ Do you?
Bring proven experience selling high-value, tailor-made travel to Italy, with the credibility and expertise to lead from the front and handle complex, high-net-worth enquiries yourself?
Have you successfully managed and developed a sales team, driving performance through clear direction, coaching, and a strong focus on conversion, pipeline management, and commercial results?
Are you confident setting the standard for itinerary quality and client experience, ensuring every journey is thoughtfully designed, flawlessly executed, and aligned with a premium, bespoke offering?
Do you thrive in a remote environment and feel motivated by the opportunity to build, shape, and lead a brand-new Italy division within a growing, specialist travel business?
If you’re ready to take ownership and play a pivotal role in establishing and scaling a new offering, this could be the natural next step in your career.
▌ Our Customer
Our client is a well-established boutique tour operator specialising in multi-day, tailor-made Italy itineraries for discerning travellers. Known for delivering custom experiences of exceptional quality, they combine expert destination knowledge with a highly personal approach that keeps clients returning again and again.
As the business continues to grow, they are now seeking a Sales Manager / Italy Tours Lead to step in and take ownership of the sales and booking team — ensuring outstanding client outcomes while driving performance, consistency and continuous improvement across the operation.
▌ The Role
In this role, you will lead the sales and booking team, taking full ownership of client relationships and day-to-day operations while ensuring every itinerary reflects the exceptional quality the business is known for.
– Manage client enquiries and build strong, lasting client relationships
– Create bespoke multi-day Italy itineraries tailored to individual client needs
– Handle requests, itineraries and bookings from travel agents
– Produce customised itinerary content and supporting documentation
– Manage relationships with guides and suppliers across Italy
– Book guides, tickets and service providers
– Source and book accommodation for clients
– Lead, support and develop the sales and booking team
▌ Experience Required
– Minimum five years’ experience in a travel agent or tour operator environment
– Previous experience in a similar Italy tour operator role, providing bespoke itineraries for high-level clients including transfers, tours and accommodation
– Meticulous attention to detail and strong numerical ability
– Self-starter who works effectively without close supervision
– Able to learn new operating systems quickly
– Flexible with working hours — US-based clients may require contact outside standard UK hours
– Adaptable under pressure with the ability to meet tight deadlines
– Right to work in the UK
▌ Benefits
– Fully remote — work from anywhere in the UK
– Bonus scheme
– High degree of autonomy and responsibility
– Supportive team environment
▌ Frequently Asked Questions
What is the salary for a Sales Manager in Italy luxury travel?
The salary for this role is up to £38,000 per year DOE, plus a bonus scheme. Ambitions Travel Recruitment will share full package details with all shortlisted candidates ahead of interview.
What does fully remote working look like in this role?
This role is fully remote within the UK. There is no office requirement.
Is Italy destination experience specifically required?
Yes — this role requires strong knowledge of Italy and experience designing bespoke Italian itineraries for high-level clients. Ambitions Travel Recruitment will fully brief all shortlisted candidates ahead of interview.
What does a Sales Manager role at a boutique tour operator involve?
You will lead the sales and booking team day-to-day — managing client relationships, overseeing itinerary creation, coordinating with suppliers, and ensuring consistent, high-quality delivery across every booking. It is both a leadership and a hands-on operational role.
How do I apply through Ambitions Travel Recruitment?
Apply via this page. Ambitions Travel Recruitment reviews every application personally — no automated screening. to be considered for future roles.
Who are Ambitions Travel Recruitment?
Boutique headhunters specialising in luxury leisure travel, lifestyle and events — UK, South Africa, GCC, Asia and North America. Founded by Fi Morrison-Arnthal with 35+ years’ experience.
Click here to apply for this Sales Manager job, which is being recruited by Ambitions Travel Recruitment, a boutique recruitment agency, specialising in global luxury travel, lifestyle and events roles, and known for sourcing hard-to-find talent.
▌IMPORTANT
– If this role ticks your boxes and you’ve got the relevant experience, then click and apply
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