Job Description
Posted Friday 8 August 2025 at 01:00
We’re the feel-good fashion brand making style accessible and fun for over 55 years, on our website, mobile app and over 300 stores in the UK.
By living our values - we play to win, customer obsessed, we are one and it starts with me - we deliver That New Look Feeling for our customers and each other.
From our first store in the 1960s, a little Taunton shop with great clothes and even better prices, to an omni-channel business serving millions of customers… we're New Look.
Our purpose is always to inspire That New Look Feeling and we believe that starts with us. Our values motivate us every day: we play to win, we’re customer-obsessed and we work as one.
It's a busy and exciting time for the brand and we’re on the hunt for a Sales Manager to join our growing Festival Park team.
The Store:
As our Festival Park Sales Manager, you will lead and inspire a team to deliver great results through your commerciality, collaboration, resilience and being customer obsessed, while also being dedicated to curating a unique and stylish store for fashion-forward individuals. Our store is a destination for trendsetters seeking the latest fashion must-haves.
The Role:
In your shopping centre store, you will lead your team to create a customer-obsessed atmosphere. You will deliver a shopping experience that helps our customers express their individuality, personality, and unique style through fashion. You will create and lead a team who support one another and deliver results… whilst having fun along the way!
You will be fully accountable for your store's performance, working alongside your Territory Leader and Visual Coach to identify opportunities impacting KPI’s, customer service, team development, and overall sales – so that we are playing to win!
About you:
* You have previous large store management experience
* You have a track record of effectively leading and managing a team
* You identify as a New Look brand enthusiast
* You have a history of delivering and exceeding KPI’s and key objectives
* Commercial acumen
* Good understanding of P&L and compliance reporting
* Excellent communication and interpersonal skills
Why New Look?
The amazing people, the fashion – there are many reasons to love working at New Look. We prioritise development, offering training to support your progression so you can be your best and achieve your goals. Being part of the New Look Team means access to a great range of benefits & perks…
Benefits include:
* 40% staff discount for you and a loved one, and 25% for up to 12 friends and family members
* Access to discounts from top retailers and gyms via our rewards platform Runway
* Contributory private pension scheme
* Performance-related retail management bonus scheme
* Enhanced family-friendly policies including maternity, paternity, and adoption leave
* Cycle2Work scheme
* Life assurance from day one
We partner with the Retail Trust and Fashion & Textile Children’s Trust and believe fashion should be a force for positive change.
We value flexibility and are open to discussing specific working patterns to suit your needs.
Please ensure your CV is in a simple format (e.g., Microsoft Word) when applying to facilitate a smooth application process.
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