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Description & Requirements
About Xerox Holdings Corporation
For more than 100 years, Xerox has continually redefined the workplace experience. Harnessing our leadership position in office and production print technology, we’ve expanded into software and services to sustainably power today’s workforce. From the office to industrial environments, our differentiated business solutions and financial services are designed to make every day work better for clients — no matter where that work is being done. Today, Xerox scientists and engineers are continuing our legacy of innovation with disruptive technologies in digital transformation, augmented reality, robotic process automation, additive manufacturing, Industrial Internet of Things and cleantech. Learn more at www.xerox.com and explore our commitment to diversity and inclusion.
Purpose
To provide our customers with effective IT Solutions, including both the design and implementation of these new solutions.
Main Duties
* Carry out enterprise-level planning and technical implementations, including server, network, and security deployments, working independently or as part of a team both remotely and at client sites.
* Provide technical leadership and troubleshooting guidance to other engineers for high-end technical queries.
* Create and maintain standard builds for the project and support teams to ensure consistent software and hardware deployments, documenting best practices.
* Provide technical design guidance to Project Managers during project planning phases.
* Conduct new customer audits to document systems and recommend improvements.
* Help maintain technical documentation for the customer estate.
* Make recommendations for continual service improvement through adoption of new technologies.
Required Skills And Experience
* Strong understanding of enterprise-level IT and networks.
* Experience working in an MSP environment.
* In-depth knowledge of enterprise-level desktop, server, network, security, storage, virtualisation, cloud services (Azure, AWS), architecture, and implementation.
* Proven experience with MS-based systems, virtualisation, enterprise storage, networking, firewalls, Aruba, Citrix, HP Networking, SonicWALL, Azure, Office 365.
* Ability to plan, organize, and adapt to changing tasks.
* Excellent communication, interpersonal, and presentation skills.
* Strong analytical, logical, and troubleshooting skills.
* At least 3 years of experience in designing, planning, and implementing enterprise IT projects.
* Microsoft certifications, Aruba certification, SonicWALL SNNP preferred.
Additional Details
* Seniority level: Mid-Senior level
* Employment type: Full-time
* Job function: Engineering and Information Technology
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