Job Title: Customer Software Support Assistant Location: Horsham, must be a driver due to location Salary: £25,000 - £28,000 Hours: Full-time, Mon-Fri, hybrid (3 days office, 2 days home) About the Role: We're recruiting for a Software Customer Support Assistant to join a friendly team in Horsham. You don't need to be a tech expert - full training will be provided. What matters most is a passion for delivering outstanding customer service, confidence using computers, and a willingness to learn new software. We're looking for someone who loves helping people, communicates clearly, and brings a positive, solution-focused attitude to every interaction. Customer Software Support Assistant Responsibilities: Respond to customer queries by phone and email Explain how to use features in a clear, easy-to-understand way Work with our team to solve problems and improve the customer experience. Keep the database organise Build positive relationships with customersThe Customer Software Support Assistant will have / be: Fantastic customer service skills. Confidence using computers and learning new software. Friendly, patient, and good at listening. Interest in technology is an advantage, but not essential...