Are you passionate about making a difference to how health and social care services are delivered to local people? Are you interested in a varied role where your input matters to reach underserved and unheard communities? Healthwatch is the local voice for the people of Portsmouth when it comes to NHS and social care. We do three main things: We provide information and advice about local services to help people get the support they need. We capture the views of local people on their experiences of using local services We act as a critical friend to the NHS and social care providers, to make things better. In Portsmouth, the local Healthwatch service is hosted by The Advocacy People who would be your employer. The Advocacy People and Healthwatch share core values which are all about people’s voices. We are looking for an enthusiastic Digital Engagement Officer to join our small team — a permanent, part-time, office-based role in Portsmouth, working up to 24 hours per week (minimum 21 hours). What We Need from You Experience in digital communications, content creation, social media, with the ability to grow an engaged online audience. Strong communication skills, with the ability to write clearly and appropriately for different audiences and platforms. Confidence in managing websites, social media channels, and using design tools like Canva to create accessible, engaging content. Competence in Microsoft Office suite (inc. Word, Excel, Outlook PowerPoint) for creating, managing, and presenting documents. Creativity and proactivity, with a strong commitment to inclusion, accessibility, and encouraging diverse voices. Good organisational skills and attention to detail, able to balance multiple priorities and meet deadlines. A collaborative approach to teamwork, being flexible and confident when working with colleagues, volunteers and stakeholders. You will enjoy meeting people from all parts of our community; listening, empathising, giving impartial advice and recording their feedback to inform our work; ensuring people feel heard and supported when sharing their experiences. What Happens Next Anyone joining our team is subject to The Advocacy People’s Safer Recruitment pre-appointment checks. Applicants invited to interview will need to bring evidence (photographic where possible) of their right to work in the UK and new employee start dates will only be confirmed once other mandatory checks, including the appropriate DBS clearance and 2 satisfactory references, one of which will need to be from your most recent or current employer, have been received. If you’d like to know more, the job description and information about how to apply can be found on The Advocacy People’s website vacancies page here. We really look forward to hearing from you! Closing Date: 09:00 1st September 2025 Interview Date: 11th/12th September 2025 Interview venue: online, or in person at Healthwatch Portsmouth, The Bradbury Centre, 16-18 Kingston Rd, Fratton, Portsmouth PO1 5RZ If you would like to discuss the role further, please contact or email: Sunitha Rajeev, Healthwatch Lead Officer telephone no: 07842 443295 Sunitha.Rajeev@Healthwatchportsmouth.co.uk We are aware of potential changes to local Healthwatch services, currently being reviewed by the Government. If you would like to discuss this further, please get in touch. The Company The Advocacy People and Healthwatch share core values which are all about people’s voices: empowering people to speak up; amplifying service user voices; enabling people to take part in, and influence, decision-making about health and social care; and providing information which helps people make informed decisions. As an independent charity grounded in Human Rights principles, we take pride in being one of the UK's foremost providers of advocacy and Healthwatch services. We're on a mission to make sure that when it truly matters, everyone's voice counts. Together, we support those who often feel sidelined, helping them shape decisions that affect their lives and communities. Come and be a part of our welcoming community, where your voice matters and your contributions make a real difference. EDI By embracing Equity, Diversity and Inclusion, we can build a stronger, more resilient organisation and work together to create a more just and equitable society. We invite all members of our community to join us in this important journey toward positive change." Registered charity no.: 1080679. NB: The Advocacy People reserves the right to bring forward the closing date if it believes sufficient applications are received to make an appointment. The Benefits employee discount scheme Training & Development Employee assistance programme Documents