Join to apply for the Software Licensing Officer role at gRafiKs
* Salary: £31,236 - £37,694
* Contract Type: Full Time, Fixed Term
* Closing Date: Thursday, 08 January 2026
* Interview Date: Thursday, 29 January 2026
* Reference: KD13212
About the role
DDaT provides support for the University of Bath's software approval and procurement. The Software Licensing Officer ensures compliance, value for money, and efficient provision/renewal of software licences for the university. Responsibilities include reviewing licence requests, liaising with colleagues, requesters, and suppliers, maintaining the Software Catalogue, managing the licence renewal calendar, providing advice on compliance, and deputising for the Manager when required.
Diversity and Inclusion
We consider ourselves to be a university where difference is celebrated, respected, and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality, receiving a Silver Athena SWAN Award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from underrepresented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment. We’re very proud to be a signatory of the Armed Forces Covenant, an accredited Disability Confident Leader and an autism friendly university, committed to building disability confidence and supporting disabled staff.
About You
* Attentive to detail and committed to delivering exemplary customer experience
* Positive and proactive, succeeding in a customer service environment
* Proven experience in IT customer service, delivering outputs on time and to quality standards
* Identifies and implements improvements to processing efficiency
* Works with minimal supervision and knows when to seek advice
* Confident to say no when required and make informed decisions
* Enjoys problem‑solving and growing IT software knowledge
Further information
This role is offered on a fixed‑term basis (36.5 hours per week), starting February 2026, with an expected end date of 12 February 2027. For an informal discussion, contact Jyoti Patel – Software Licensing Manager, or Adrian Hooper – IT Service Manager (Specialist). Applications must be submitted through the university’s website.
What We Can Offer You
* Free counselling services through Health Assured
* Cycle to work scheme
* Electric vehicle salary sacrifice scheme
* Staff discount at Team Bath gym
* Staff discounts on postgraduate tuition fees
* Staff discount on language courses
* Generous employer contributory pension schemes
* Generous annual leave allowance with an additional 5 discretionary days
* Wide range of professional development opportunities, including Apprenticeships and LinkedIn Learning
* Free entry to the Holburne Museum in Bath
* Local discounts and more
* A family‑friendly workplace
* An excellent reward package recognising the talents of our diverse workforce
* Relocation allowance
* Visa reimbursement and an interest‑free loan to help with immigration expenses
Right to Work in the UK
We do not assess immigration or right‑to‑work status until the offer stage. Being invited to interview does not guarantee eligibility for visa sponsorship, and all offers are conditional on meeting right‑to‑work requirements.
Anonymous Shortlisting
We are constantly seeking to reduce unconscious bias. Personal details may be removed from application forms at the initial shortlisting stage.
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