The role of the SPA Clinical Triage Nurse is to receive referrals from a diverse range of people and services, triage the referrals, and ensure that they reach the right service in the shortest time. The team also provides significant support to the Virtual Frailty Ward at their daily MDT meetings. SPA Triage monitors the Health Call system, which is utilized by heart failure patients, ensuring that out of range observations are escalated and acted upon. Palcall is a further element of the SPA Triage role; this is a telephone support and signposting service for people deemed to be within their last 12 months of life.
Main Duties
The main duties of the job include receiving referrals, triaging referrals, and providing support to the Virtual Frailty Ward. The team also monitors the Health Call system and provides telephone support through Palcall.
About Us
At University Hospitals Tees, our main priority is to provide safe and high-quality care to our patients every day. We want our organization to be the best place to work, with the right staff, in the right roles, at the right time, to ensure we deliver exceptional patient care and experience.
We support staff through providing an inclusive and supportive workplace with health and wellbeing initiatives, staff benefits, and opportunities for personal and professional development.
Job Responsibilities
The successful candidate will be responsible for receiving referrals, triaging referrals, and providing support to the Virtual Frailty Ward. They will also monitor the Health Call system and provide telephone support through Palcall. The candidate must be IT literate, able to multi-task, and have advanced communication skills.
Person Specification
Qualifications
* RN
* 2 years post-registration experience
* Community experience
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and requires a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.
The salary for this role is £38,682 to £46,580 per annum, pro-rata.
We are an equal opportunities employer and welcome applications from all qualified candidates. We are committed to providing a working environment that is free from discrimination and harassment.
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