Job Title: Project Coordinator / Resident Liaison Officer (RLO) Location: Harlow (Hybrid Working) Salary: £35,000 / Equivalent Day Rate About the Role We are seeking a proactive and organised Project Coordinator / Resident Liaison Officer (RLO) to support the delivery of fire safety improvement works across residential properties in Harlow. The project involves FRA remedial works, including fire door installations and compartmentation works. This is a hybrid role, split between site (2 days per week), working from home (2 days), and 1 day in our head office. Key Responsibilities * Act as a key point of contact for residents, ensuring clear communication throughout the works * Arrange and coordinate access to properties for construction works * Attend and contribute to weekly client meetings, providing progress updates * Support general project planning and coordination activities * Work closely with the Site Manager and Contracts Manager to ensure smooth delivery * Compile completion documentation and upload to the client’s SharePoint system * Assist with pricing and ordering of materials (full training provided) * Utilise internal and external systems to track progress and maintain accurate records About You * Previous experience in a similar role (Project Coordinator, RLO, or construction admin) preferred * Strong organisational and communication skills * Ability to manage multiple tasks and priorities effectively * Confident dealing with residents and clients in a professional manner * Good IT skills, including experience with Microsoft Office (SharePoint experience is beneficial) * A proactive, problem-solving approach * Experience within construction or social housing is desirable but not essential What We Offer * Hybrid working arrangement * Opportunity to work on a meaningful fire safety project * Training and development, including support with pricing and systems * Supportive team environment