3Koncept – London (Hybrid / Ad Hoc On‑Site)
3Koncept is a small start‑up creative consultancy based in London, specialising in strategic solutions for owners and businesses across diverse hospitality and lifestyle industries.
About the Role
This is a long‑term partnership opportunity focused on oversight, proactive support, and ensuring our systems and infrastructure run efficiently. The role is not overly intensive but requires reliability, initiative, and a natural interest in technology.
While the role is primarily remote, ad hoc on‑site visits will be required (planned in advance), so a UK‑based candidate with flexibility to travel is essential.
Key Responsibilities
Website Hosting & Management
* Provide consultation on website hosting, migration, and performance optimisation
* Manage domains, transfers, backups, and security updates
* Maintain servers and ensure platforms/plugins are up to date
* Support Webflow and WordPress environments (essential)
* Carry out basic website development (HTML, CSS, JavaScript)
* Oversee third‑party developers and IT contractors where required
* Ensure GDPR compliance, data protection, and website security best practices
* Support integrations with external platforms and services
IT Support (Level 1–3)
* Provide remote support across hardware, software, networks, and cloud systems
* Support all company tech: laptops, mobiles, CCTV, WiFi, cabling, TVs, etc.
* Manage email systems, storage, and backups
* Advise on IT systems, platforms, licensing, and cost‑effective solutions
* Ensure GDPR compliance across all IT systems and processes
* Configure and maintain data security, storage, and recovery systems
* Provide training and guidance on systems and tools
* Source and liaise with specialist providers when needed
Strategic & Proactive Input
* Suggest improvements, efficiencies, and new technologies
* Support business growth through scalable IT solutions
* Take initiative in solving problems and identifying risks
* Contribute creatively to systems, processes, and development opportunities
* Ensure all systems operate at optimal performance
What We’re Looking For
* Strong all‑round IT background (infrastructure, systems, and web)
* Experience with Webflow and WordPress (essential)
* Broad technical knowledge across hardware, software, and networks
* Comfortable overseeing third‑party contractors
* Naturally curious and passionate about technology
* Reliable, flexible, and solutions‑focused
* Able to think creatively and “outside the box”
* Strong communication and organisational skills
* Interest in long‑term collaboration and growth
Working Structure & Compensation
* Monthly retainer: £150 (starting budget)
* Covers:
* Ongoing support and troubleshooting
* Weekly check‑in / briefing call
* General availability and advisory
* Occasional travel (where appropriate)
* Additional projects (e.g. system overhauls, major installations, relocations) will be scoped and priced separately
As the business grows, the retainer will be reviewed and adjusted accordingly.
How to Apply
Please email us with:
* A brief introduction about yourself
* Relevant experience and examples of your work
* An outline of the services you offer
* How you can support the long‑term growth and development of our business
We’re looking for someone who wants to be part of the journey—not just a service provider.
We look forward to hearing from you.
Kind regards,
* 3Koncept
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