Operations & Finance Manager, hospitality industry
* Full‑time
* Job‑Category: Default
* Job Type: Permanent
Join us at Accor, where life pulses with passion!
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status‑quo.
By joining us, you will become a Heartist®, because hospitality is, first and foremost, a work of heart.
About Accor One Living...
Accor One Living is an industry first mixed‑use platform, focused on the development and operation of branded residences. Leveraging Accor’s two decades of residential experience pioneered under iconic brands like Fairmont and Raffles, the Group is now developing trend‑setting residential solutions across luxury, lifestyle, premium and midscale segments. Accor One Living also supports the development of other innovative products that enable real‑estate investors to unlock value in mixed‑use developments anchored by hotels and resorts, including private clubs, extended‑stay hotels and coworking solutions.
Primary Operations Responsibilities
The primary responsibilities are to support the Global VPs of Operations and Finance, Accor One Living, globally. In particular, this comprises:
* Support the preparation of residential pre‑opening budgets, working along with Finance & People & Culture
* Support the preparation of initial Residential Homeowner Association budgets, working alongside Finance and People & Culture teams
* Review and approve rental program pro‑formas, working alongside Development Feasibility Teams
* Working closely with the Development team to create compelling internal validation documents
* Maintaining the list of global Branded Residential projects and ensuring correct reporting in the Company database
* Preparing and updating internal reporting and presentations for Accor One Living (both regionally and globally), including liaison with Accor’s global development marketing team & Chief Business Officer as required
Finance Responsibilities
In addition to Operations support responsibilities globally, the Manager will also support the VP Finance, Accor One Living, on a global basis as follows:
* Assist as liaison between the Accor One Living Leadership and Divisional Finance teams to ensure timely billing and/or accruals of all Accor One Living revenues, including review of General Ledger postings in a multi‑system environment
* Raise invoices for residential license fees
* Provide timely and accurate financial information to management
* Monitor and analyze financial reports and results
* Assist with the coordination of periodic financial planning (forecast and budgets)
* Support in response to Corporate financial queries and requests
Past Experience
* Bachelor’s Degree (or higher) in Business or Hospitality
* At least 2 years of relevant experience in the hotel or residential industry (mandatory)
* Knowledge of hotel business, financial modeling, residential development business, branded residential is necessary for this position
* Ability to align complex and frequently divergent stakeholder interests
* Strong communicator, both written and verbal
* Strong user knowledge of Microsoft Outlook, Excel, Word, and PowerPoint
* Entrepreneurial drive and energy
* Excellent communication skills enabling strong and effective relationships with internal and external stakeholders/departments
* Excellent analysis and presentation skills, and developing negotiation skills
* Excellent teamwork and collaborative style
* Flexible and able to embrace and respond to change effectively
* Fluency in English (written and spoken) is critical
* Strong networker who is able to collaborate with internal and external clients
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