This range is provided by ECS Resource Group. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range
Direct message the job poster from ECS Resource Group
Role
Account Manager – Digital Transformation Solutions
Birmingham - Hybrid
My client is a leading digital transformation partner, delivering innovative solutions across cloud, connectivity, cybersecurity, and managed services. They support some of the UK’s most critical sectors—offering strategic insight, technical excellence, and a consultative approach that puts the customer first.
As an Account Manager, you’ll take full ownership of a portfolio of high-value customers—building trusted relationships, driving growth, and delivering real business outcomes. You’ll be their go-to advisor, helping them navigate complex digital challenges with confidence.
What You’ll Be Doing
* Grow and develop customer accounts through strategic conversations and solution selling.
* Build long-term, trusted relationships with key stakeholders across your accounts.
* Understand each client’s digital strategy and represent their needs across the business.
* Work closely with internal teams to ensure delivery, resolve issues, and identify new opportunities.
* Maintain accurate pipelines, forecasts, and account development plans in Salesforce.
* Lead regular account reviews, QBRs, and present opportunities internally and externally.
* Actively engage with vendors and partners to enhance value and drive growth.
Your Impact Will Be Measured By:
* Hitting and exceeding revenue and growth targets.
* Maintaining high levels of client satisfaction and retention.
* Developing well-documented account plans and accurate forecasts.
* Leading successful proposals and complex bids.
* Contributing to team knowledge sharing and company initiatives.
What You’ll Bring:
* Proven experience in IT sales and corporate account management.
* Strong understanding of cloud, networking, cybersecurity, and UC&C.
* A track record of consistently hitting targets and expanding accounts.
* Skilled in building relationships, spotting opportunities, and driving value.
* Excellent communication and presentation skills, including C-level engagement.
* Comfortable working autonomously and managing your own time and pipeline.
* Proficient in Salesforce and Microsoft Office.
* Full UK driving licence and willingness to travel across the UK when needed.
* Excellent communication skills, a sharp eye for detail, and the confidence to work independently and decisively.
* Presenting to senior stakeholders.
* A full UK driving licence and the flexibility to travel when needed are essential.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Information Technology
Industries
* IT Services and IT Consulting, IT System Design Services, and IT System Installation and Disposal
Notwithstanding the details above, we cannot guarantee candidate suitability or employment outcomes. All candidates will be evaluated on their merits in accordance with applicable laws.
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