About the role
Availability Window
Days From time To time
Sun 22:00:00 07:00:00
Mon 22:00:00 07:00:00
Tue 22:00:00 07:00:00
Wed 22:00:00 07:00:00
Pay and Hours
Our Tesco Colleague rate of pay starts from £12.45 an hour; this increases to £13.66 for stores inside the M25. For hours worked between midnight and 6am, you will receive an additional night premium of £2.35 per hour. Additional payments may also apply depending on location.
We offer a minimum of 16 guaranteed hours per week, with options for fewer hours (minimum 12). We will schedule your hours within your availability, with 3 weeks' notice of your shifts. We support flexibility and are open to considering close but not exact availability matches.
Role Responsibilities
* Serving customers with passion and pride, providing excellent service.
* Being knowledgeable about store products and services.
* Working across various store areas as needed.
* Following safety and service training to ensure effective work and customer satisfaction.
* Making customer-focused decisions and delivering store routines effectively.
* Participating in seasonal, community, and charity events to foster an inclusive atmosphere.
* Understanding store performance and contributing to sales, waste reduction, and profit goals.
* Handling products with care to maintain quality.
* Living our values, making everyone feel welcome, and following policies.
* Accepting deliveries into the store when required.
Requirements
* A passion for great customer service and a friendly demeanor.
* Ability to build rapport and make customers' shopping trips enjoyable.
* Proactive decision-making for customer satisfaction.
* Effective teamwork and communication skills.
* Timeliness, presentation, and professionalism.
Benefits
* Holiday entitlement starting at 20 days plus a personal day, rising to 22 days after 12 months, plus bank holidays.
* Flexible working options from day one.
* Colleague discounts, wellbeing resources, life cover, pension, and other benefits.
* Uniform provided and access to colleague networks.
About Us
Our vision is to become every customer's favourite way to shop, acting responsibly and sustainably. We value diversity, equity, and inclusion, welcoming everyone and supporting flexible working arrangements. We are committed to an accessible and inclusive recruitment process.
Note: Candidates must be over 18, especially for roles involving early or late shifts or specific store areas. High application volumes may lead to early closing of roles. For more info, visit www.tescoplc.com
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