Aufgaben
The Product Compliance Project Manager role is an exciting opportunity to join our Advanced Technology Business Line, dealing with single and multi-test discipline projects spanning various industry sectors. You will be responsible for managing the client and business expectations during the course of test and certification projects to ensure that they meet contractual deliverables/timescales and that costs are within budget. Our ability to listen to the customer, identify their exact requirements and respond quickly with a technical and commercial solution sets us apart from our competitors, therefore this role will ideally suit a candidate with an ability to work well in a team, be highly organised and has a strong customer focus.
Main Duties & Responsibilities:
Acting as principal intermediary between the client and the operating areas, from the beginning to the end of both single discipline and one-stop projects.
Ensure all projects are delivered on-time, within scope and within budget, ensuring that profit margins are preserved and any issues affecting profitability are resolved.
Managing client’s expectations commercially during the course of their projects, providing a detailed project plan to track progress.
Working with the test supervisors to ensure the timely delivery of test samples and supporting documentation, smooth workflow and problem solving.
Management of projects ensuring accurate delivery of contractual deliverables to ensure prompt and accurate invoicing at the earliest opportunities during each month.
Ensuring accurate project forecasts are kept current and up-to-date by using the business project management tool.
Ensuring full and compliant use of business tools.
Coordinate internal resources and third parties/vendors to ensure projects are scheduled effectively.
Organisation of subcontract testing and specialist equipment hire.
Qualifikationen
Essential Criteria – the successful candidate will have/be:
Recent project management experience in a technical/engineering industry
Exceptional organisation skills and the ability to multitask and prioritise workload based on client and business requirements.
Consistently delivers, plans for contingencies and looks for opportunities to improve.
Has a good understanding of customers’ needs and perspectives and strives to improve customer experience.
A track record of exercising a good balance between technical judgement and commercial awareness.
Competent user of business tools with excellent Microsoft Office skills.
Alignment to our core values of “Own it”, “Improve it” & “Make it Positive” – candidates who possess this mind set, and who look to continually strive for improvement, in both their direct and in-direct areas of responsibility are those who excel at TUV SUD.
A good team player with a positive “can-do” attitude who actively and positively engages with colleagues with a proactive approach to change and self-development.
An excellent communicator - written, face-to-face and by telephone.
Self-driven and results orientated.
Desirable Criteria - it would also be beneficial for the candidate to have:
Testing, Inspection and Certification industry knowledge.
Working knowledge of regulatory and voluntary compliance requirements.
Experience of dealing with international customers.