Quality Manager – St Austell - £50-55,000 + Benefits – Permanent
The primary purpose of this role is to lead and develop the quality function across two innovative business units. It ensures compliance with ISO 9001 and other standards while driving continuous improvement. A hands-on approach is essential to manage daily quality activities effectively.
Influence strategy and lead quality across two established and innovative business units.
Real opportunities for professional growth within a supportive organisation.
Make a direct difference through active involvement in quality improvements and process excellence.
Manage and maintain the Quality Management System (QMS) in line with ISO 9001 and other relevant standards.
Lead non-conformance investigations, including root cause analysis and implementation of corrective/preventive actions.
Ensure regulatory and customer compliance across manufacturing and design activities.
Oversee supplier quality assurance, including audits, performance monitoring, and issue resolution.
Investigate and resolve customer complaints, driving improvements in satisfaction and quality.
Lead internal and external quality audits, ensuring readiness and compliance.
Apply quality tools such as SPC, FMEA, and Process Capability Studies to improve manufacturing processes.
Collaborate with cross-functional teams to embed quality best practices into operational and engineering processes.
Proven experience in a Quality Manager or Senior Quality Engineer role within a manufacturing environment.
Strong knowledge of ISO 9001 and experience in implementing and maintaining Quality Management Systems.
Hands-on expertise in RCA, CAPA, FMEA, and other core quality and risk management tools.
Eligibility for SC security clearance, due to site visit requirements including military and defence environments.